Security Guard - New Liskeard, Canada - Temiskaming Hospital
Description
Temiskaming Hospital is a 59-bed fully accredited community hospital located in Temiskaming Shores, ON. We are currently accepting resumes for full time and part-time Security Guards.KEY FUNCTIONS:
Ensure the safety, security and welfare of the Temiskaming Hospital team, stakeholders and public. Safeguard the Temiskaming Hospital by being a uniformed, highly visible, and highly trained presence.
WHAT CAN TEMISKAMING HOSPITAL OFFER YOU?
- A competitive compensation package
- Healthcare of Ontario Pension Plan
- Benefit plan
- On-site fitness center
- Commitment to a culture of safety and of mutual respect that is free from discrimination and harassment
- Employee Assistance Program through Telus
- Will provide special equipment and training as required
DUTIES:
- Maintain a high level of customer-centered service that reflects the established training standard.
- Adhere to established standards of work, established policies & procedures, and post orders.
- Conduct complete tours and patrol areas of the hospital's property and facility, to demonstrate presence to staff, visitors and patients.
- Respond to all requests for security support including in-patient care areas, public spaces and on property.
- Observe patients, visitors and staff for escalating behavior and intervene using Management of Resistive Behaviour (M.O.R.B.), Handcuffing, Defensive tactics and Restraint Management principles.
- Intervene immediately to safeguard the well-being of any person.
- May be required to assist with any patient, visitor or staff injuries occurring on property (i.e. walkways, entrances, parking lots, etc.), as per Temiskaming Hospital policies and procedures.
- Support management and maintain confidentiality of sensitive and staff information but not limited to internal investigations, incidents, parking violations and escorts.
- Support Temiskaming Hospital in ensuring staff, patients and visitors are in compliance with parking policy in accordance with the City of Temiskaming Shores By-Law Enforcement rules and regulations.
- Assist clinical staff with patient management as requested (i.e. observation, arranging separate patient watch, visitor management and enforcement, calling police, seclusion, non-emergent transport, etc.).
- Complete security reports, daily operations reports, logs and other duties or services provided by Security Services.
- Determine and align improvement projects with Temiskaming Hospital's Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in education and training specific to but not limited to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Perform searches of persons and or property.
- Be able to lift 25 to 225+ pounds.
- Maintain high level of confidentiality with regards to patient and family privacy (PHIPA, FHIPA).
- Perform other duties as required.
QUALIFICATIONS:
EDUCATION AND TRAINING:
- Minimum of a two (2) year diploma in Law and Security, Police Foundations, Corrections, Community Justice or Protection or Security and Investigation and or 10 years in the security service industry.
- Current Ontario Security License (Ministry of Community and Correctional Services Certification for Security Guard as regulated by the PSISA (Private Security & Investigative Services Act) is preferred.
- Valid First Aid and CPR level C is required.
- Ministry of Labour "Worker Health and Safety Awareness in 5 Steps" training certificate is required.
EXPERIENCE:
- Minimum of two (2) years' experience working as a Security Guard.
- Experience in health care setting is preferred.
KNOWLEDGE / SKILLS / ABILITIES:
- Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook).
- Demonstrated superior interpersonal and communication skills, both written and verbal.
- Demonstrated effective time management and organizational skills with the ability to organize and prioritize as required.
- Demonstrated commitment to the safety of co-workers and patients.
- Demonstrated knowledge and understanding of the Ontario Mental Health Act (MHA) and relevant forms.
- Demonstrated working knowledge of the Private Security and Investigative Services Act Code of Conduct.
- Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
- Demonstrated discretion and maturity when handling confidential information.
- Working knowledge of the T.P.A., Municipal Act, Criminal Code, POA and OHSA.
PERSONAL SUITABILITY:
- Successful criminal reference check is required for the Vulnerable Sector (VSC).
- Demonstrated commitment to ongoing professional development.
- Demonstrated professionalism in dealing with confidential and sensitive issues.
- Demonstrated positive work record and excellent atten
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