Guest Experience Ambassador - Montréal, Canada - Compass Group

Compass Group

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Working Title:
Guest Experience Ambassador

Employment Status:
Full-Time

Starting Hourly Rate: 21,50

Address:490 rue DE LA GAUCHETIÈRE W Montreal QC H2Z 0B3

New Hire Schedule:
M-F, 7am to 6pm

You might not know our name, but you know where we are.

That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more.

We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow.

Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary:

Day-to-day, the Guest Experience Ambassador is an onsite role with no remote responsibilities.

This role is part of a team that provides hospitality services to Shopify employees and client ranging from, but not limited to conferencing solutions, concierge service, special events, boardroom bookings, city experiences, restaurant bookings, onsite food and beverage and a general feeling of making everyone feel welcome in Shopify spaces.

The role provides a unique blend of hands on service and concierge style service in the innovative atmosphere of a tech company

Now, if you were to come on board as our Guest Experience Ambassador at Shopify, we'd ask you to do the following for us:

Managing with guest/event check-in, porter services and other concierge roles for all guests
Receiving Shopify mail and shipments
Receiving event and merchandise deliveries and act as event manager/manager on duty on event days
Assisting with food service related duties during meal times and events
Ensure all refresh kitchens, snack areas and kitchenettes are well stocked, cleaned and maintained at all times
Helps train new foodservice team members
Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed
Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency
Assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
Work with staff of other departments to perform job duties and during special events or functions

About you:

Experience as a server or in a dining room setting is an asset
Attention to detail
The ability to make decisions
Interpersonal skills, facility with meeting people, teamwork, collaboration, leadership, adaptability, and excellent communication skills are required
Good personal grooming, confidence, integrity, ability to manage stress, dynamism, energy, autonomy, initiative, availability, flexibility, and orientation toward quality are required
Able to work in a fastpaced environment and readily acceptable to change work priorities at any time
Physical ability to carry out the duties of the position