Consultant, Travel - Dorval, Canada - Starlink Aviation
Description
Work Term:
Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
Tasks:
- Supervise clerical staff or other travel counsellors
- Manage difficult situations with customers
- Perform general office duties
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Travel bookings:
- Business travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
Security and safety:
- Airport security clearance
- Criminal record check
- Bondable
Work conditions and physical capabilities:
- Tight deadlines
- Attention to detail
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Workplace information:
- Remote work available
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Long term benefits:
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits:
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
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