Ops. Route Service Representative - Guelph, Canada - Gateway Services Inc

Gateway Services Inc

Verified Company

Guelph, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Service Rep/ Route Service Rep (Driver)

ABOUT GATEWAY SERVICES INC
:

Gateway Services is Canada's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation.

With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.

LOCATION:
170 Southgate Guelph ON

SHIFT SCHEDULE:
Monday to Friday - Full Time - Day Shift

HOW YOU WILL MAKE AN IMPACT/KEY RESPONSIBILITIES:

What you'll do

Act as an extension of our client care team you're the face of our company when it comes to the veterinary community
You'll be meeting with veterinary staff frequently and we'd love for you to be able to help troubleshoot issues onsite and report back, noting anything that needs to be escalated
Drive a company van along a predesigned daily route for 810 hours where you'll pick up deceased pets from local veterinary clinics and bring them back to our memorial center
Assist the operations staff when necessary

Why you're a great fit

You like working with people and feel comfortable building and maintaining relationships with veterinary professionals and pet parents
You have a valid driver's license and a stellar driving record
You can easily shift gears problemsolving and quick thinking are your thing
You're consistent being punctual and dependable is important to you

Work Conditions:

Frequent bending and lifting (65lb minimum weight)
Using provided apps and GPS software to complete your route
Certain PPE is required for different tasks, but we'll provide that for you
40 hours a week, guaranteed
Overtime and weekend work may be available during busier times
Working in varying temperatures you may be exposed to the elements when leaving your vehicle/entering a building and temperatures will vary when entering cold storage and our care facility

YOU'LL LOVE WORKING WITH US BECAUSE:

The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with

OUR CORE VALUES: