Information Technology - Mississauga, Canada - Peel Children's Aid Society

Peel Children's Aid Society

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Peel CAS, our mission is to protect children and strengthen families & communities through partnership.

We are currently seeking the following professional to join our team:

ESSENTIAL JOB FUNCTION:

System Support

Ensures that the Society's inventory of laptops, desktops, mobile devices and peripheral equipment is maintained
Maintain, administer, and upgrade the agency's workstation based hardware and software systems.
Deploy Windows images for desktops and laptops leveraging hardware and software deployment tools.
Provide first level support for technologies implemented at the agency. This includes solutions like Phone System, Office 365, Domain, SharePoint, Collaborating tools, Desktop Computing Security, Print Management, Data Projectors, Remote Access, Network Access and other Peel CAS enterprise solutions.
Maintain and administer the helpdesk ticketing system. Create and update technical and system documentation. Escalate system problems to Tier 2/3 support as required.
Maintain inventory of all equipment, software, and software licenses.
Assist IT team with large scale department projects as required. Prioritize activities and work effectively independently.
Collaborate and research with IT staff to determine hardware and software requirements and recommend new and emerging technologies.

Other
Awareness of WHMIS, following appropriate health and safety practices in the workplace. Attend meetings and training as required. Other duties as assigned by Manager.

QUALIFICATIONS:

Currently enrolled in a computer technology program. Related computer industry certifications preferred
Demonstrated knowledge of IT hardware and software troubleshooting
Demonstrated working knowledge of desktop hardware and software
Advanced Working Knowledge of the Microsoft Office Suite
Fundamental understanding of local area networking and Phone/Communication systems.
Ability to install, configure and troubleshoot mobile devices
Advanced Communication Skills, both written and verbal
Advanced Customer Service Skills
Advanced People Skills
The ability to move heavy equipment (Up to 25 lbs)

Closing Date:
April 27, 2023

If you care deeply about the welfare of children and want to work in a dynamic and challenging environment, we'd like to hear from you.

Note:

All Peel Children's Aid Society employees are required to be fully vaccinated for COVID-19, as a condition of hire in accordance with the Agency's Mandatory COVID-19 Immunization Policy.