Automotive Assistant Manager - Edmonton, Canada - Midas - Edmonton 5392
Description
ResponsibilitiesAs a Midas Assistant Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Recruit, hire, train, motivate, evaluate, schedule and coach employees
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
- Oversee all sales, accounting and clerical functions from Service Advisors
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Responsible for any inventory losses
- Overall cleanliness and organization of the facility, including environmental compliance
- Employee's payroll; recordkeeping of hours and scheduling
- Updating and submitting daily sales reports to Corporate
Qualifications
- A minimum of 1 years of Assistant or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Teambuilding skills
- Ability to work a flexible retail schedule including weekend evenings
- Valid driver's license
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