Inside Sales Representative - Welland, Canada - Rexroth
Description
Company DescriptionWhy work with Bosch Rexroth Canada?
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Challenging Projects: We are driven by innovation and being at the cutting edge of everything that we do. At Bosch Rexroth every day is different and your time will be filled with interesting and exciting projects.
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Amazing Colleagues: Our people make us who we are, and we are very proud of our diverse and skilled global team. Having a supportive and encouraging team around you can make all the difference.
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Learning and Development:We want you to reach your fullest potential, for both yourself and for Bosch Rexroth. That's why we actively promote growth and development.
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Change the World: We want to give you the opportunity to not only drive your career forward but also to change the world. The work we do at Bosch Rexroth can make a big difference to the world around you.
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Social & Value-Driven: We have a tradition of assuming social responsibility in all that we do. Our success, and our roadmap for the future, is based on our lived values. This covers everything, from community to the environment, to being a social employer.
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Flexibility & Freedom:We strive to give you a balance between your work and home life, as well as the freedom to drive your career forward.
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International Opportunities: We are a truly global, fully networked company, with locations in more than 80 countries all over the world.
Join us and help set the world in motion
Job Description:
- Maintaining designated key customer accounts & manage all of their related requirements
- Customer conflict resolution: pricing, quality, quantity, etc
- Offering exceptional customer service with professional, prompt, timely responses and actions (to both internal and external customers)
- Building and maintaining a rapport with our customers and enhance our business relationships
- Effectively maintaining and helping to grow existing customer accounts
- Handling daily outside calls from potential or existing customers, and aid them with their requests (i.e. initialization and internal setup)
- Aiding in customer ontimedelivery by effectively managing any related backlogs sales orders
- Providing all aspects of quoting (research, issue, maintain, followup, critique)
- Supporting any of our Branch locations across Canada as assigned
Qualifications:
- Minimum 2 years experience in customer service, inside sales, or sales environment
- College Diploma or Bachelor's Degree in Business Admin. or Sales is preferred
- Experience with technical knowledge of hydraulic and electronic products
- SAP knowledge/experience an strong asset
- Strong customer service orientation with a proven ability understand and satisfy customer needs
- Computer literacy with Windows Applications and the ability to multitask, prioritize, and manage time effectively
- Outstanding people and interpersonal skills
- Excellent verbal/written communication skills, and a strong effective listener
- Selfmotivated individual who enjoys working in a fast paced environment
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