Technical Solutions Consultant - Niagara Falls, Canada - TechRyde Inc
2 weeks ago
Description
Company Description
At TechRyde, we make software that helps restaurants run smoothly. Imagine if ordering food online or in-person was super easy and quick, and the restaurant could manage everything effortlessly. That's what we do We simplify restaurant operations, making it easier for them to serve customers better. Whether it's managing menus, preparing orders, or keeping customers happy, our software does it all.
We're seeking individuals who are passionate about revolutionizing the restaurant industry and are eager to contribute their expertise to our team.
Join us in shaping the future of dining technologyRole Description
This is a full-time role located in Niagara Falls ON, with flexibility for some remote work, for a Technical Solutions Consultant.
The Technical Solutions Consultant will be responsible for troubleshooting and providing technical support to our customers, consulting on technical solutions, implementation of our products, managing projects, and participating in presales activities.
Qualifications
- Troubleshooting and Technical Support skills
- Experience in consulting on technical solutions
- Project Management skills
- Presales experience
- Excellent written and verbal communication skills
- Ability to work independently and remotely.
- Bachelor's degree in computer science or related field
- Experience in the restaurant or hospitality industry is a plus.
- Knowledge of POS systems and digital ordering platforms is a plus.
Work Location:
In person
Expected hours: 40 per week.
Ability to Commute:
- Niagara Falls, ON L2E 3M5 (required)
Job Types:
Full-time, Permanent, Fixed term contract
Contract length: 12 months
Salary:
$17.00-$21.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Onsite gym
- Onsite parking
- Paid time off
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Restaurant: 1 year (preferred)
- Customer support: 1 year (required)
Ability to Commute:
- Niagara Falls, ON L2E 3M5 (required)
Work Location:
In person
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