Grocery Market Clerk Key Holder - Vancouver, Canada - Quest Non-Profit Grocery Markets

Sophia Lee

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Sophia Lee

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Description

As a Market Clerk/Key Holder at Quest Outreach Society, you will help serve Quest Client Communities and support Grocery Market activities. If you're a creative and driven individual, and carry a passion for food security, then this is the job for you

Shifts are Tuesday to Saturday 10am-6 pm

About Quest
Quest Outreach Society exists to disrupt the cycle of poverty through access to healthy and affordable food.

By bridging the gap between food banks and traditional grocery stores, Quest provides a grocery experience based on principles of dignity, access, and sustainability.

Quest believes in a grocery model that simultaneously supports community while reducing greenhouse gas emissions.

A leader in redistribution, we work to actively redirect healthy, good food that would otherwise end up in the landfill and contribute to greenhouse gas emissions.

Almost all of Quest's food is donated by local food partners from across British Columbia and delivered across our five Lower Mainland markets at reduced cost to our client communities.

Quest's five grocery markets are located in Burnaby, Surrey, North Vancouver, East Vancouver, and the Downtown Eastside.


Key Responsibilities:


  • Take care of our people.
  • Get the right product at the right time to our clients.
  • Create safe and beautiful spaces.
  • Recognize our supporters.
  • Be recognized as leading experts in food security.

Reporting to the Market Manager, the Market Clerk/Key Holder is responsible for:


Key Holder Role:


  • Opening and closing duties of the Market location
  • Recording dayend totals and bank deposits
  • Ensuring employees work safely
  • Supporting management and leadership in the market as required
  • Assuming Market leadership in lieu of the market manager when they are unavailable, away sick or on vacation

Customer Service:


  • Greet and welcome all Quest clients
  • Facilitate client shopping: explain, show, demonstrate and assist
  • Suggest products, point out specials, bring attention to promotions and sales

Financial Transactions:


  • Tally shopper totals, receive money and make accurate change
  • Complete documentation, give receipts and provide documentation for payment
  • Understand Quest policies and procedures for each type of payment the Market accepts
  • Submit daily transactions, money and documentation

Preparation and Cleanliness of Grocery Market:

  • Ensure Market is free of packaging, boxes, pallets, etc.
  • Ensure produce, bread, freezer, fridge and shelf displays are full and clean
  • Ensure Market is swept, mopped and clear of debris
  • Ensure shopping baskets, bags and other items are available
  • Ensure Market is free of pests reporting any evidence of activity to the Market Manager

Create and Maintain Food Displays:


  • Sort and refresh the produce display daily
  • Arrange and maintain display shelves
  • Create presentation and promotional displays as directed

Maintain Stock and Display Stock Levels:

  • Arrange stock in visually appealing, functional and accessible ways
  • Maintain and refresh the display stock levels as required

Maintain Current Pricing and Signage:


  • Ensure Quest pricing is followed as directed by the Market Manager
  • Maintain signage
  • Create new signage as required

Other Tasks/Assignments:


  • Participate in training and workshop opportunities as required and directed by Quest Senior Management
  • Willing to undertake special projects as required

Required Skills and Experience:


  • Understand Quest's nonprofit grocery market model
  • A team player with excellent interpersonal skills and an ability to interact effectively with the general public
  • Able to take direction and initiative
  • Excellent time management skills with analytical and decision making abilities
  • Able to lift 25 lbs. repeatedly

Nice-to-Have-But-Not-Required

  • Postsecondary education or training that supports the skills and expertise required
  • Previous experience in the grocery or retail sector

Compensation & Commitment
This position is based at our Hastings Market in Vancouver.

The hourly wage is $18.75/hour.


To apply:


  • Your resume


If there are any accommodations that we can provide to make our hiring process more accessible for you, or if you have any ideas for improving our hiring process, please reach out to us directly.


Thank you for your interest in working with Quest

Job Types:
Full-time, Permanent


Salary:
$18.75 per hour


Benefits:


  • Dental care
  • Vision care

Day range:

  • Weekends as needed

Shift:

  • 8 hour shift

Work setting:

  • Grocery store

Work Location:
In person

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