Hurley's Irish Pub Host/hostess - Dorval, Canada - SSP
Description
$19.75/ hour:
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Full-Time:
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Free Employee Parking:
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Vision, Dental, Prescription and Medical Benefits Coverage
SSP Canada operates several restaurants throughout the Montreal International Airport, including: Café Montreal Bagel, Lester's Deli, Le Grand Comptoir, Hurley's, Urban Crave, Tim Hortons, Upper Crust, Camden Market.
At SSP, our
Host/Hostess position is often the first face our guests see when they enter our restaurant.
Our Hosts/Hostesses are experts at several things:
- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
- Respecting our customers
- Ability to answer questions about our restaurant and the airport
Here are some things you can expect as a Host/Hostess:
- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
- Other duties as assigned
Skills & Other Requirements:
- 6 months' experience working in retail or food service environment
- High school diploma preferred
- Verbal and written communication in French and English
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Ability to remember, recite, and promote the variety of menu items.
- Ability to stand and work in confined spaces for long periods of time.
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