Parking Team Lead - Halifax, Canada - Indigo Park Canada Inc.

Indigo Park Canada Inc.
Indigo Park Canada Inc.
Verified Company
Halifax, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
Looking for a job where you can positively impact people every day, while receiving a competitive salary, group benefits, and paid breaks? Come join our dynamic team, and discover what top notch parking service is all about


A world leader in parking management and urban mobility solutions, Indigo is active in fourteen countries, and across Canada from coast to coast.


We are currently seeking a motivated, reliable, and outgoing team player to join our Atlantic Canada team as a full-time Team Lead for our parking operations at the Nova Scotia Hospital and Dartmouth General Hospital sites.


WORK SCHEDULE:


The successful applicant will generally work Monday to Friday, from 6:30 am to 2:30 pm and/or 7:00 am to 3:00 pm.

Must be available to take part in a rotational call-back schedule, which involves responding after-hours/on weekends to critical equipment issues on site.

Call backs paid at a premium rate, and rotation is typically every 3rd weekend.

Additional hours, or different shifts may occasionally be required as operations dictate.

Access to reliable transportation is required.


JOB DESCRIPTION:


OPERATIONS:

  • Reporting to the Site Supervisor, you will oversee the daily operations of all aspects of the parking lots you are assigned to.
  • Use foot patrols to patrol and inspect the parking areas to verify that equipment and lighting function properly, that cars circulate without problems, that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot.
  • Completing minor equipment repairs as required, and minimizing any downtime to the parking operation.
  • Clean all parking equipment and signage regularly.
  • Enforce parking policies.
  • Actively identify and correct any inefficiencies in the parking operation.
  • Provide assistance to customers in the use of the automated parking equipment, recognizing and respecting the individual needs of each customer.
  • Provide rest breaks to other staff.

ADMINISTRATION:

  • Count, collect and deposit all parking revenues.
  • Data entry and completing reports.

CUSTOMER RELATIONSHIP:

  • Build positive relationships with customers and the client.
  • Note the nature of complaints received by customers, and actively help develop and suggest solutions.
  • Communicate verbally with customers and clients in English.

REQUIREMENTS:


  • High school diploma or equivalent.
  • Previous customer service and supervisory experience.
  • High level of interpersonal skills, including poise and diplomacy.
  • Good communication skills, both verbally and written.
  • Strong work ethic and commitment to customer service.
  • Ability to work with little supervision
  • Ability to work in an outdoor environment
  • Ability to lift up to 30lbs
  • Ability to use basic hand tools and power tools for making repairs.
  • Ability to supervise and delegate to staff.
We offer paid training, paid breaks, and free uniforms.

Employment is conditional on passing a pre-employment screening, which includes a criminal record check.


Job Types:
Full-time, Permanent


Salary:
From $18.77 per hour


Benefits:


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Overtime pay

COVID-19 considerations:
Physical barriers and the use of provided PPE are in place to ensure the safety of staff and guests.


Experience:


  • Supervising: 1 year (required)
  • Customer service: 1 year (required)

Work Location:
In person

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