Workplace Manager - Oakville, Canada - Rockstar Games San Diego & Toronto

Sophia Lee

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Description
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  • Company Name
  • Rockstar Games San Diego & Toronto
  • Salary
  • Competitive
  • Location
  • Oakville, Canada
  • Country
  • Canada
  • Industry sector
  • Operations
  • Job start date
  • ASAP
  • Posted date
  • 25/03/202 Experience Level
  • Mid-Senior Level
  • Job type
  • Permanent | Full Time
  • Remote / Hybrid
  • No
At Rockstar Games, we create world-class entertainment experiences.


A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium.

You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.


WHAT WE DO

  • The Rockstar Workplace Services Team is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
  • We create a creative, supportive, and safe working environment for the staff at Rockstar.
  • We manage and develop both hard and soft facilities services, including building maintenance, security, cleaning, catering, and space utilization and strategy.
  • We ensure the site complies with all relevant compliance and legislation.
  • We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects.

RESPONSIBILITIES
***- Perform duties as the Health & Safety Lead.

  • Oversee and manage the daytoday Workplace Service operations of the office, including janitorial services and maintaining FF&E.
  • Coordinating services and trades such as repairs and maintenance, plant vendor, furniture delivery, etc.
  • Source equipment, furniture, and supplies.
  • Supplier management quality of services, contract management, POs and payments.
  • Maintain relationship with Landlord/Property Management teams.
  • Maintain internal ticketing system and ensure SLA's are met.
  • Space management keeping floorplans up to date.
  • Oversee the office snack and beverage program (currently managed by another team but could come under WPS in the future).
  • Support Workplace Services Project Management team on all design/build projects for the office.
  • Special event coordination.

QUALIFICATIONS
***- Knowledge of Microsoft Word, Excel and Outlook.

  • Corporate office construction project experience a bonus. Basic knowledge of reading drawings and trade coordination.
  • Experience with budgeting and financial acumen for operational/capital expenses.
  • In possession of a car and valid Driver's License (suggested, not required).
  • Ability to lift 40 pounds if needed.
  • Light skills around maintenance: ability to patch a hole, spot paint, assemble a shelf, glue a carpet tile.
  • Professional experience in real estate/workplace services/facilities/property management.
  • Familiarity with KPIs, OKRs, SLAs and measuring metrics helpful.
  • Possess a basic understanding of office systems (HVAC, Lighting, Electrical, plumbing) and ability to talk to trades about needs and problem solving.
  • Passion for Rockstar Games a plus.

SKILLS
***- Ability to prioritize requests and be flexible.

  • Be solutions oriented.
  • Positive attitude and strong work ethic.
  • Ability to work overtime as needed.
  • Collaborative spirit.
  • Strong communicator.
  • Organized, selfmotivated and detailoriented.

PLUSES
***- IFMA qualification.

  • OSHA Safety training or equivalent.
  • Previous experience within the Creative Industries video games, film, television, music would be beneficial.
  • Experience with work order ticketing systems, space management tools and construction project management platforms.

HOW TO APPLY
***Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

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