Automotive Service Advisor - Winnipeg, Canada - Vickar Ford

Vickar Ford

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Vickar Ford is hiring a
Service Advisor, who will be responsible to maintain industry knowledge and professional communications in the customer service process.

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Vickar Auto Group, "Where Customers Send Their Friends"._

RESPONSIBILITIES:

Greet customers promptly
Accurately obtain, document and update customer and vehicle information
Review vehicle history and determine needed maintenance
Clearly report all vehicle symptoms as described by the customer, using specific descriptions
Promote the sales of labour, parts and service packages
Prepare a complete and accurate cost estimate
Reconcile final invoice with the work performed
Maintain contact with customers throughout the service/repair process, including service updates, advising of additional recommendations, all charges, completed work, and booking followup or maintenance appointments.
Oversee delivery of vehicles to customer post service
Other duties as assigned

REQUIREMENTS:

Valid MB driver's license with acceptable record (MPI abstract req'd for hire)
Exceptional customer service and communications skills
Must work well under pressure in a fastpaced environment with excellent organizational, multitasking and time management ability
Technical familiarity with automobiles, preferred
Service Advisor experience and previous use of CDK software an asset
Must be available for 1 rotating Saturday shift per month

WHY SHOULD YOU APPLY?

Competitive wages and benefits
Healthy & respectful workplace
Vickar Auto Group builds careers

Vickar Auto Group is an equal opportunity employer with a diverse and inclusive team. We thank all who apply, however only those who meet our requirements will be contacted.

Job Types:
Full-time, Permanent

Benefits: