IT Specialist, Network Communications - Mississauga, Canada - Maple Leaf Foods
Description
You will be handling support incidents, service requests and be assigned to key projects where travel will be required. This is a hybrid role and will require you to work from our GTHA facilities and home.
This is a dynamic position where we will leverage your experience to make your career rewarding while at the same time contributing to the knowledge of our team.
If you are looking to build upon your networking knowledge and contribute to build up our team than please apply.
Snapshot of a Day-in-the-Life:
- Lead and execute complex network technical projects and support operations.
- Design and configure networks (LAN/WAN/Wi-Fi) in New builds (Green field), Expansions and Merger and Acquisition (Brown field) working with technology stacks such as Cisco, Palo Alto and Dell/VMWare
- Review existing network design and propose improvements to a fully sustainable and resilient network to support daily business operations and future growth, including DR needs.
- Communicate technical issues in business terms to appropriate stakeholders.
- Transform our network footprint to make the edge more secure with solutions such as CASB.
- Troubleshoot network issues including WAN, LAN, VOIP, WLAN as well as security.
- Provide Tier3 support and mentorship for junior team members.
- Implementation of Network Access Control solutions for ZTNA.
- Create and update documentation (design specs, project documentation, KB/SOP documents, other misc. documentation as required) Implement processes, standards, and governance of network environments.
- Follow/review standard operating procedures related to delivering effective preventative maintenance and solutions.
- Participate in project related work inside and when required outside of normal business hours.
- Participate in support work inside and when required outside of normal business hours.
- You will be based in the GTHA with the opportunity to travel across North America based on business and project requirements.
- Adhere to Infrastructure architecture governance and standards.
Examples of technology that you will be supporting:
- Branch Network Cisco wired networks using the Catalyst Switches. (Catalyst 9000 series)
- Data Center Nexus Switches (Nexus 9000 Series)
- Cisco Voice Collaboration technology such as Cisco Call Manager and Unity
- VMWare VeloCloud SD-WAN
- Wireless
- Branch on Prem and Centralized Flex Connect (Cisco 9000 Series)
- IT/OT segregation and integration
- NAC (Cisco ISE, HPE )
- PaloAlto Firewall Layer 3 support and troubleshooting
- Network Segmentation (North/South, East/West), Branch Site and Data Center NSX
- IPads, RF Guns and mobility support on the floor plant.
- Support plant floor end user production systems that are connected to our network
What You'll Bring:
The successful applicant will possess job experience in the data LAN/WAN networking field and systems.
While we do not expect you to be an expert in everything, we want to make sure that you do have the following knowledge.
- Experience in 24/7 Mission Critical Network environment, including designing, implementing, and supporting network infrastructure.
- CCNP / CCIE Certifications
- Excellent verbal and written communication skills
- Ability to work in large or small groups
- Ability to balance multiple initiatives and support, in order to meet deadlines.
- Ability to interact with the business on a nontechnical level.
- Flexible to a changing environment.
Switching and Routing:
- Experience and proficiency in L3 routing protocols OSPF, EIGRP and BGP. We mainly use OSPF but still have some EIGRP on our environment. Knowing BGP is an asset.
- Nexus Routing and Switching
- Experience and proficiency in switching where you have deployed QoS and various Spanning tree protocols, port channels and multiple vlans.
Wireless:
- Operational experience in troubleshooting wireless connectivity and performance.
- Taking part in deploying Wireless
- Experience in design using wireless survey tools.
- Create and distribute technical documentation for solutions such as Visio site drawings
- Develop and Implement Method of Procedure documents for technical processes, including new network services, products, device configurations, migrations, troubleshooting, etc.
- Collaborate with senior team members and network architect on ways to improve different technologies.
- Monitor and address network issues using our Orion Network Monitoring tool
- Network patching of Switches, Routers, SD-WAN, Wireless, etc.
Areas of specialty:
- Having experience in either of these areas is welcome asset.
- SD-WAN environment and if you have experience in this type of a technology is an asset
- Operational experience Supporting an SD-WAN Solution, Ideally VMWARE Velo Cloud
- Experience in configuring and deploying voice gateways/cubes in Call
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