Casual Concierge - Toronto, Canada - The Dunfield Retirement Residence

Sophia Lee

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Description

The Dunfield Retirement Residence is an independent senior living community located at the heart of Yonge and Eglinton, offering luxury services in retirement settings.


RESPONSIBILITIES

  • Safeguard the security of all residents, staff, and visitors at The Dunfield
  • Maintain a primary presence at building entrance to receive and transfer incoming calls, monitor CCTV's & building access points and ensure registration of all overnight visitors
  • Conduct scheduled nightly building patrols
  • Act as lead contact in interactions with external emergency services (EMS, TPS, TFD)
  • Ensure the proper documentation of all incidents in the reporting system
  • Perform administrative tasks and functions as assigned by Management
  • Develop a rapport with staff, residents and resident families
  • Assist in the event of building emergencies

QUALIFICATIONS

  • Highest Customer Service skills, talent and knowledge required
  • 2 years of previous experience required, preferably in a residential or healthcare environment
  • Must be able to weekends and holidays no exceptions
  • Must be able to work well under pressure in emergency situations
  • Ability to physically restrain trespassers if necessary

What do we offer?

  • Companysponsored social events
  • Incredible work environment
  • Work location easily accessible
  • Free meal during shift

Job Type:
Casual


Schedule:

  • 8 hour shift
  • Evening shift
  • Night shift
  • On call
  • Weekend availability

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Are you available to work every Saturday and Sunday, 3:30 pm 11:30 pm?

Experience:


  • Customer service: 2 years (preferred)

Work Location:
One location

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