Retail Customer Service Representative - Gloucester, Canada - The Brick
Description
Is this job for you?:
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations
Responsibilities:
- Respond to customer inquiries and offer solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Able to multitask and thrive in a dynamic environment
- Other duties as assigned
Qualifications:
- Strong customer service focus
- Ability to work in a fastpaced environment
- Proven ability to multitask and maintain organization
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?:
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Attach your CV and tell us why you would be a great fit at The Brick
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