Warehouse Office Support - Hamilton, Canada - Sierra Supply Chain Services
Description
Information:
Job Title:
Warehouse Office Support
Department and/or Office:
Sierra Cold - Hamilton
Immediate Manager Title:
General Manager
Position type:
Hourly
Environment:
Cold Chain, Warehouse & Office Environment
Regular Hours:
Monday - Friday 6:00AM - 2:30PM or 7:00AM - 3:30PM (40 Hours Weekly)
Purpose
_The Warehouse Office Support is responsible for maintaining and performing administrative and routine clerical tasks._
Accountabilities and Detailed Activity:
Warehouse Office Administration
- Answering all incoming phone calls, take messages or direct them to respective staff member
- Support other Warehouse Office staff with overflow work, including but not limited to data entry/CHEP reporting
- Attend to duties and projects as assigned by Manager or his/her delegate.
- Standard administrative duties including filing.
- Follow safety guidelines ensuring the safety of the operations.
- Follow policies and confidentiality dictations to safeguard data and information
- Manage office supplies and equipment, including ordering and restocking as necessary
- Process incoming and outgoing mail, including sorting, distributing, and tracking packages and shipments
Competencies:
- Shipping Procedures Knowledge
- Customer Service
- Organizational Skills
- Accuracy & Attention to Detail
- Communication Skills
- Ability to manage multiple tasks and meet deadlines.
Minimum Requirements:
Education and/or Professional Designation:
- High school diploma, GED or equivalent combination of experience and education.
Experience:
- Previous experience in a warehouse office environment.
Language Skills:
- Ability to communicate effectively and professionally.
- Fluent in English.
Technical Skills:
- Computer system: CHEP
- Good mathematical skills.
- Proven ability to respond to large volumes of customer service requests.
Soft Skills:
- Thrives in a team environment.
- A demonstrated capacity and interest in learning and developing.
- Proficient organizational skills
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