Warehouse Office Support - Hamilton, Canada - Sierra Supply Chain Services

Sophia Lee

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Description

Information:


Job Title:


Warehouse Office Support

Department and/or Office:

Sierra Cold - Hamilton


Immediate Manager Title:

General Manager


Position type:

Hourly


Environment:

Cold Chain, Warehouse & Office Environment


Regular Hours:

Monday - Friday 6:00AM - 2:30PM or 7:00AM - 3:30PM (40 Hours Weekly)


Purpose

_The Warehouse Office Support is responsible for maintaining and performing administrative and routine clerical tasks._

Accountabilities and Detailed Activity:

Warehouse Office Administration

  • Answering all incoming phone calls, take messages or direct them to respective staff member
  • Support other Warehouse Office staff with overflow work, including but not limited to data entry/CHEP reporting
  • Attend to duties and projects as assigned by Manager or his/her delegate.
  • Standard administrative duties including filing.
  • Follow safety guidelines ensuring the safety of the operations.
  • Follow policies and confidentiality dictations to safeguard data and information
Office Fulfillment

  • Manage office supplies and equipment, including ordering and restocking as necessary
  • Process incoming and outgoing mail, including sorting, distributing, and tracking packages and shipments

Competencies:


  • Shipping Procedures Knowledge
  • Customer Service
  • Organizational Skills
  • Accuracy & Attention to Detail
  • Communication Skills
  • Ability to manage multiple tasks and meet deadlines.

Minimum Requirements:

Education and/or Professional Designation:


  • High school diploma, GED or equivalent combination of experience and education.

Experience:


  • Previous experience in a warehouse office environment.

Language Skills:


  • Ability to communicate effectively and professionally.
  • Fluent in English.

Technical Skills:


  • Computer system: CHEP
  • Good mathematical skills.
  • Proven ability to respond to large volumes of customer service requests.

Soft Skills:


  • Thrives in a team environment.
  • A demonstrated capacity and interest in learning and developing.
  • Proficient organizational skills
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