Clerical Assistant Clinics Ent Clinic - Toronto, Canada - Unity Health Toronto
Description
DUTIES & RESPONSIBILITIES:
Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, clerical and receptionist duties in the ENT Clinic.
- Scheduling outpatient appointments and procedures and followup appointments for several physicians;
- Liaising with various hospital departments such as labs, medical imaging, medical records, etc. to exchange information and to resolve issues;
- Operating multiline telephones, greeting and receiving visitors (patients, families, etc.) and registration of patient's data into hospital computer system;
- Participates in quality improvement initiatives;
- Other duties as assigned.
QUALIFICATIONS:
- Graduate of a recognized Office Administration program or equivalent experience
- Medical Terminology certificate required
- Software Applications; Microsoft Office, Word, Outlook, ADT, MS4, Soarian scheduling
- Excellent interpersonal and communication skills
- Good judgment and discretion
- Ability to work well under pressure
- Highly organized and efficient time manager
- Excellent problem solving abilities
- Flexibility in rotating job assignments
- Excellent attendance and punctuality record
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