Desktop Support Technician - Winnipeg, Canada - Tekwissenllc

Tekwissenllc

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

Major Job Duties:

Test and image desktops and laptops.
Maintain, analyze, and troubleshoot, software and computer peripherals.
Ability to set up, configure and add all hardware.
Assist Corporate Desk Side Support technicians with large IMACs.
Assure that all tickets requiring followup work and/or calls receive appropriate attention.
Provide technical support to end users via telephone.
Back up and burn enduser data.
Assist in developing and documenting improvements to current processes.
Assist coworkers in the resolution of end users' technical issues.
Assist coworkers in the execution of established processes and escalations.
Test, image, and clean PCs, laptops, monitors, printers, and other related hardware.

Education/Experience:

years of hands-on technical knowledge of laptop and desktop design and software installation required.

Skills and Competencies:

Familiar with standard concepts, practices, and procedures within a particular field.
Relies on limited experience and judgment to plan and accomplish goals.
Possess 1 to 2 years experience in a break/fix environment.
Able to lift and palletize heavy equipment. (PCs, monitors, printers.)
Strong verbal and written communication skills.
A certain degree of creativity and latitude is required.

Salary:
$24.00-$26.00 per hour