Digital Fundraising Manager - Toronto, Canada - SAVE THE CHILDREN-CANADA
Description
Digital Fundraising Manager, Retention
- (This position is covered under CUPE Bargaining Unit)_
THE IMPACT YOU WILL MAKE
RESPONSIBILITIES
As one of the vibrant roles within the organization, we are seeking an individual who is eager to work on the following areas:
Responsibilities include (but are not limited to):
- Planing & Execution:
- Identify new and creative strategies to enhance donor loyalty; develop plans to reach retention targets; ensure ongoing testing and optimization.
- Ensure that all retention and financial targets are met across all digital channels
- Support acquisition efforts on digital channels through collaborative projects
Tracking, Reporting & Analytics:
- Provide regular reporting to key stakeholders.
- Ensure that all KPIs, retention and financial targets are met across all digital channels.
- Adjust budget allocation from lowperforming to highperforming areas as required.
- Develop and monitor clearly defined metrics of success for all digital retention activity, providing regular reporting to key stakeholders.
- In collaboration with other channel managers, identify and work towards shared targets and measures of success.
- Based on campaign performance, recommend adjustments as needed
- Track expenses against budget, ensure the timely processing of invoices, flag potential issues.
Vendor/Stakeholder Management:
- Manage vendors on a day to day basis to the responsibilities and metrics of success outlined in the contract and statement of work.
- Identify opportunities to improve cost efficiency and quality of vendor services and/or support.
- Perform annual audits / review of vendors.
- Support vendor selection process where required through identification of requirements, development of RFP's and selection process as required.
- Works crossfunctionally with internal stakeholders to ensure integration and alignment of activity across channels and portfolios
WHAT YOU BRING**
In order for you to carry out these duties, we believe that you are brining the following education and sets of skills.
Qualification, Knowledge & Experience:
- Proficiency in Blackbaud Luminate or other online giving tools (SCC currently operates in a Blackbaud environment with a planned migration to Salesforce in 2024)
- Intermediate proficiency in HTML & CSS
- Data savvy; experience using CMS and CRM systems for data management, content creation and campaign deployment; familiarity with Google Analytics, Google Data Studio, and other reporting and analytics tools.
- Demonstrated knowledge of and experience in digital fundraising and marketing, and familiarity with trends in the Canadian market.
- Results focused.
- Excellent written and verbal communications skills.
- Strong interpersonal and influencing skills to develop strong working relationships with internal and external stakeholders.
- Make sound decisions that are responsible and in adherence to organizational policies.
- Proven and effective project management skills and proficiency in workflow planning.
- Strong analytical and problem solving skills to adapt existing processes.
WHAT WE OFFER
- This position salary range between $70,150 to $84,180 depending on skills and experience.
- Comprehensive benefits package for you and your dependents available in three months after employment.
- Hybrid workplace, and flexible work hours to support employee wellbeing and productivity
- Coordinated benefits for your partner paid by Save the Children Canada.
- Confidential Employee Assistance Program services available to you and your dependents from your first day of employment
- 3 weeks of annual leave
- In addition to annual leave, we offer a December 2
- January 1 office closure (SAVE Days) so we can all recharge simultaneously
- Paid 5 personal days
- Paid 1 float day
- Paid 10daysick leave
- Parental leave topup
- Employer contributions to group pension plan
- Learning and development opportunities and specialized training
- SCC is committed to providing accessible employment practices that are in compliance with the _
_Accessibility for Ontarians with Disabilities Act__ _
_('AODA').__ If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources _
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