Dealer Level 1-hrcv - Coquitlam, Canada - Great Canadian
Description
Position Summary
Under the direct supervision of the Manager, Table Games or Shift Manager, Table Games, this position is responsible for providing dealing services to customers while contributing to a safe and welcoming work environment for all team members.
Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
**Key Accountabilities- Deals card games
- Maintains the security of the table and its float
- Controls the table in the correct order of play; closes bets at the appropriate time
- Refers disputes, irregularities or suspicious activities to the Manager
- Verifies chip refills and credits
- Tidies workstation and pit area
- Communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Education and Qualifications
- Minimum 2 years of experience in customer service
- Serving it Right Certification
- 6 months dealing experience
- Ability to successfully obtain a Gaming License
- Other languages an asset
Work Environment Considerations
- Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, some exposure to verbal abuse, nontraditional work hours
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