Customer Care Specialist - Winnipeg, Canada - AutoCanada Inc.

AutoCanada Inc.
AutoCanada Inc.
Verified Company
Winnipeg, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Customer Service Representative - Collision Centre

St. James Volkswagen

Winnipeg, MB

  • At AutoCanada we are passionate about our business, our customers, and our talent We are cultivating a culture of excellence and aspire to be bestinclass in the industry. We know that to be successful we need the best people to curate exceptional experiences for our customers. We aim to be the destination for top talent and are committed to providing our employees with meaningful and challenging work, an engaging and collaborative environment, recognition for performance, and opportunities for growth and advancement._
At
St.

James Volkswagen we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team.

Acting as a
Customer Service Representative, you will play a key role in curating the service experience for our valued clients who choose our Collision Centre service as well as managing daily and monthly business administrative duties.

If you are an individual who wants to build a long-term career and leverage your passion for the automotive industry, then join our team

Sound good so far?


What's in it for you?

  • Paid vacation
  • Generous incentive plan
  • Highly competitive wages
  • Clean working environment
  • Paid health and dental plan

Your day-to-day:


  • Provide exceptional customer service to our value clients by exceeding their needs and expectations
  • Answering incoming phone calls and inquiries related to the Collision Centre
  • Establish and sustain positive working relationships with customers and insurance companies
  • Manage the claims management and closing process including insurance compliance
  • Attend training, information sessions and workshops recommended by Collision Manager

What you bring to the table

  • High School Diploma
  • Experience in a customer service or sales capacity is considered an asset
  • Ability to be professional and deliver exceptional service to clients
  • Excellent verbal/written communication
  • Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MSOffice, SharePoint, etc.)
  • Must possess a valid driver's license and a safe driving history

INCC
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