Bilingual Customer Service Professional - Mississauga, Canada - Alliance Group & Staffing

Alliance Group & Staffing

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are actively seeking enthusiastic and skilled
Bilingual Customer Service Professionals to join our dynamic team.

As a key contributor, you will engage with customers in both
English and French, ensuring their needs are met with excellence.

If you are passionate about customer satisfaction, possess strong communication skills in two languages, and enjoy working in a collaborative environment, we want to hear from you

Responsibilities:

Address customer inquiries, resolve issues, and provide information about products or services.
Maintain accurate and detailed customer records using our CRM system.
Collaborate with crossfunctional teams to ensure effective problem resolution.
Stay updated on product knowledge and company policies to assist customers effectively.
Contribute to a positive team environment and support colleagues as needed.

Qualifications:

Fluency in both written and spoken
English and French:
Previous experience in customer service or a related field is preferred.
Strong interpersonal and communication skills.
Problemsolving abilities and a customerfocused mindset.
Detailoriented with the ability to multitask in a fastpaced environment.
Proficient in using customer service software and tools.
Flexibility to work in shifts, including evenings and weekends if required.

Job Type:
Full time, Hybrid Work

Location:
Mississauga, Oakville, Etobicoke

Job Types:
Full-time, Permanent

Salary:
$21.00-$23.00 per year

Schedule: