Clerk, Customer Service - Milton, Canada - Let's Work Canada Inc.

Let's Work Canada Inc.
Let's Work Canada Inc.
Verified Company
Milton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Work Term:
Permanent


  • Work Language: Bilingual
  • Hours: 40 hours per week
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years

Work setting:


  • Retail/wholesale establishment/distribution centre
  • Warehouse

Tasks:


  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Perform general office duties
  • Sell merchandise

Computer and technology knowledge:


  • Salesforce
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • SAP (FI/CO / HR / MM / OT SD)

Security and safety:


  • Criminal record check

Transportation/travel information:


  • Own transportation
  • Own vehicle

Work conditions and physical capabilities:


  • Attention to detail
  • Bending, crouching, kneeling
  • Fastpaced environment
  • Handeye coordination
  • Overtime required
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • Tight deadlines
  • Walking
  • Work under pressure

Personal suitability:


  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Screening questions:


  • Are you available for shift or oncall work?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the aboveindicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?
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