Housekeeping Supervisor - Lethbridge, Canada - Westmont Hospitality Group
Description
The Housekeeping Supervisor is responsible for Assisting the Housekeeping Manager or GeneralManager in the day-to-day operation of the Housekeeping Department through supervision of all
department staff, inspecting for quality control, standards and exercising expense control.
MAJOR DUTIES AND RESPONSIBILITIES
- Trained in all subdepartments of the Housekeeping Department for emergency situations.
- Conduct A.M. and P.M. occupancy status reports and verify current and accurate information of
updated at all times.
- Daily recording and followup of maintenance items reported by the Housekeeping staff and
- Respond to calls from guests and requests from employees
- To provide verbal and written reports to management.
- Perform daily room inspections, two written inspections per room Attendant.
- Prepare show rooms, V.I.P. rooms for quality control, standard and maintenance issues.
- Maintain current status of all out of order rooms, ensuring all guest and function rooms are the
- Perform daily quality control inspections of suites; meeting rooms, common areas, storage
to ensure all standards, cleanliness are being met.
- Maintain a professional and supervisory demeanour at all times, setting an example for all staff.
- Assist the Housekeeping Manager and assist with training new and existing staff members.
- Completion of daily administration requirements e.g. scheduling, purchasing, lost and found,
- Train and supervise all housekeeping staff, with complete followup work on performance
- Preparation of daily work assignments for all departmental employees, prior to their starting
existing budget.
- Ensure that all departmental staff report to work on time and in proper uniform and follow
- Follows required documentation and corrective measures regarding employee discipline and
- Exercise excellent interpersonal and guest relation skills and respond to requests for service
- Maintain proper internal control and key control procedures, at the beginning, during and at the
- Administer the hotel lost and found procedures and ensure the articles are documented and
- Complete duties as assigned daily by the Housekeeping Manager.
PLEASE NOTE:
This Job Description is not neither definite nor restrictive and may be modified or added to in
the future to meet changing needs
More jobs from Westmont Hospitality Group
-
Bartender
Halifax, Canada - 2 weeks ago
-
Office Assistant
Mississauga, Canada - 2 weeks ago
-
Room Attendant
Ottawa, Canada - 3 weeks ago
-
Night Auditor
Richmond, Canada - 3 weeks ago
-
Dishwasher (Casual)
St. John's, Canada - 2 weeks ago
-
Sales Manager
Edmonton, Canada - 2 weeks ago