Assistant Executive Housekeeper - Toronto, Canada - Park Hyatt Toronto

Park Hyatt Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary

Find your place at Park Hyatt Toronto:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.
At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people, so they can be their best._

Be part of the team bringing in a new era of a Toronto legacy hotel.

Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE park hyatt Toronto?

Complimentary meal during shift
Paid medical days
Employer RRSP Matching Contributions
Complimentary hotel nights and discounts at Hyatt properties around the world
Extended Health and Dental medical benefits for you and your dependents 30 days after joining
Tuition reimbursement program

About the Role - Assistant Executive Housekeeper

You will provide leadership to the Housekeeping department to maximize the operations and ensure that guests have an exceptional stay.

The Assistant Manager will act in the place of the Manager to ensure the smooth daily operations of the team.

Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas
Ensure that daily suite inspections and progress reports are completed accurately
Responsible for the recruitment, selection, training completion of new Housekeeping employees and coaching of current employees to perform their duties
Responsible for supervision and discipline of all Housekeeping employees in order to maintain the desired level of cleanliness, guest service and teamwork
Hold regular meetings with Housekeeping employees in order to keep them informed of new projects, programs, developments and standard updates.
Ensure that there is an adequate level of supplies and material at all times, including monitoring of par inventory levels, conducting monthly inventory checks and following proper procedures in ordering supplies as per hotel policy
Work with Front Desk and Maintenance Departments regarding the status of rooms, ensuring that guest requirements are met according to Hotel policy.
Coordinate with the laundry company to ensure smooth operations of linen deliveries
Ensure adherence to Hotel policy regarding the safety and security of the suites and keys
Ensure adherence to the hotel's Privacy policy
Ensure that the daily inspection of suites, Employee Break Room areas and other public areas are conducted daily as per standards set by Hotel management
Evaluate safe work practices of all team members, including safe storage and effective use of cleaning materials and equipment as directed by manufacturers on their Materials Safety Data Sheets (MSDS)
Ensure the correct handling of lost guest property as per the hotel's set procedure on Lost & Found.
Carry out opening and closing procedures as detailed in the standards & procedures while ensuring accurate completion of any reports
Attend all required meetings and contribute new ideas to the overall success of the hotel operation
Ensure standards of punctuality, uniform presentation and personal hygiene are maintained as required by Hotel policy.
Work and communicate professionally and ethically with colleagues, assisting where necessary to develop team spirit and achieve standards of work and guest care expectations.
Ensure all team members are trained on appropriate actions to be taken in the event of an emergency
Ensure all guest comments and complaints are acted upon in accordance with Hotel policy
Ensure all tasks are carryout effectively by every Housekeeping employee to ensure hotels standards and deadlines are met
Ensure Hotel's brand standards are maintained
Prepare work schedules to ensure all jobs are covered in assigned areas
Prepare accurate department payroll and submission to Accounting Department in a timely manner
Schedule special projects, including seasonal cleaning of all suites
Respond appropriately and in a timely manner to every guest and employee request or concern
Respond appropriately and in a timely manner to any supplier and hotel partner inquiries
Ensure purchasing and labour remains within budget constraints
Create, develop or update procedures to ensure the efficient working environment
Ensure that team members report all repairs to the Maintenance Department
Lead the team during Daily Huddles.
Actively participate and contribute to all activities related to the brand service culture and hotel Management culture.
Work in coordination with the other Department Heads
Ensure open and effective communication with the team is in place at all times
Responsible for presenting a professional demeanour at all times, setting an example o