Clinic Manager social Worker - Thunder Bay, Canada - Oak Medical Arts

Oak Medical Arts

Verified Company

Thunder Bay, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Oak Medical Arts
Oak Medical Arts is a locally-owned network of six clinic and pharmacy locations in Thunder Bay.

Our team-based model integrates many health professions including: walk-in clinic services, pharmacy, chiropractic care, massage therapy, physiotherapy, foot care, harm reduction, kinesiology, mental health counselling and much more.

Our goal is to make it easy to access great healthcare, know our patients, provide great care and improve the health of Thunder Bay and community overall

Oak Medical Arts is looking for an energetic and passionate
Clinic Manager to provide support of daily clinic operations and providers, all aspects of business management, site and team leadership, and to strive for ongoing growth and innovation.

As a growing, innovative healthcare company, we are in the "business" of providing exceptional care to patients.

Oak has built an incredible team of pharmacists, chiropractors, social workers, nurses and in growth and development, we need strong management and leadership to drive each site to excel.

We have incredible teams of providers and clinic staff, and are looking to continue to grow as a locally owned business in Thunder Bay, and continue to offer more to our community.

We are looking for a driven and passionate clinic manager to support operations, facilitate business management and offer "365 leadership" (leadership every day of the year)

Key Qualifications

Interest and passion for helping clients managing addiction, active recovery, and providing case management support
Successfully blend practice, management and leadership into daily tasks
A growth mindset to allow the business and practices to continue to grow and develop, innovative and novel ideas, and the ability to build new programs and services from the ground up
Basic understanding of business management (i.e. accounting, human resources, marketing)
Strong ability to work as a team with other managers, administrative team members, healthcare providers and directors

Roles and Responsibilities:

Clinic Operations [40% of Role]

Develop professional rapport and working relationships with patients
Provide exceptional customer service
Provide excellent and prompt support to our various healthcare providers
Quality assurance in all clinic tasks and interactions
Ensure positive, memorable and exceptional experience for each client, patient or customer
Maintain cleanliness and site optics
Maintain proper inventory and supplies to support all clinic functions and provider needs
Adhere to Oak Medical Arts Policies and Procedures
Maintains confidentiality of client and corporate information
Act as key liaison between Director, site administrators and clinical staff
Manage and supervise staff, including overseeing training, supervision and performance evaluation
Coach and mentor all site administrative staff
Meet regularly with Director to evaluate performance across the sites
Delegate and provide oversight of corporate activities, including but not limited to: website, intranet, marketing, health & safety, volunteers, purchasing + software systems
Meet regularly with division coordinators
Uphold all values of Oak Medical Arts

Plain Language - Running and operating the clinic operations as a "rockstar leader", incorporating scope of practice into the day to day operations, while leading and managing your team.

Time management and delegation will be very important for success.

Social Work Practice [50% of Role]

Provide service to patients through traditional inperson assessments, telemedicine (clinic to clinic) and virtually (clinic to patient home).
Assess patient strengths and needs.
Develop treatment plans, set goals and connect patients to community supports.
Help clients adjust to changes and challenges in their lives, such as addiction, stress management, relationships, etc.
Complete appropriate referrals/offer information and education about other Oak Medical Health professionals, services and community supports.
Opportunity to provide Psychotherapy including various counselling services i.e; individual/family/couples counselling, support groups, grief and loss counselling, conflict resolution, stress and anxiety management, etc.
Maintain routine follow up with clients receiving services.
Participate in continuing competency education/training.
Provide crisis intervention; respond to crisis situations such as child abuse and mental health emergencies.
Obtain professional liability insurance.
Maintain patient medical records (using Oak Medical Arts electronic medical record).
Documentation of medical appointments in JaneApp EMR system.
Documentation as per regulatory college requirements.
Complete other tasks as requested.