Clinical Manager - Toronto, Canada - Shift Collab

Shift Collab

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What you'll do

Provide monthly small group and 1:1 supervision to therapists to optimize their caseload, provide professional development across the therapy team, and identify and solve growth opportunities across the clinical team.
Solve clinician and client challenges and concerns in a way that complements the mission of the company
Demonstrate proficiency in examining operational challenges and eagerness to quickly and effectively work to solve these challenges while embracing change and flexibility in doing so
Actively provide insight and execute programming to achieve goals to support therapist and operational success
Develop and facilitate clinician training programs and additional clinical programming such as training for new therapists, client success metrics
Assess relevant data, performance metrics, and weekly KPIs to inform growth opportunities and solve operational and clinical gaps within the therapy program
Manage a budget and ensure the shortterm and longterm success of the clinical program
Audit clinical record keeping, update standards and ensure compliance with regulatory standards while ensuring risk management practices are adhered to
Work collaboratively with the Chief Clinical Officer and other clinical managers to improve practices and processes to work towards raising standards to improve the client experience
Proactively manage and foster an engaged therapy team while looking for opportunities for ongoing improvement, provide direct and supportive feedback and performance management to Shift clinicians, and coach them on growth and success in their caseload
Develop and maintain effective relationships with therapists and participate in activities that contribute to the effective function of the therapy team and the organization as a whole
Facilitate excellent, bidirectional communication with therapists, management, and leadership
Manage, own, and effectively execute therapist recruitment with our People Operations Manager

Requirements:

We are a virtualfirst company, so you'll work from home the majority of the time. You live within the GTHA to ensure that you can spend time at inperson events and professional development programs as they come up. Working from home, you'll need a private home workspace that allows you to focus.
Must be a Registered Social Worker or Registered Psychotherapist who satisfies Clinical Supervision Guidelines with the CRPO
Minimum of 5 years experience in a clinical or therapist role
Completion of a Master's degree in either Social Work or Counselling Psychology
Minimum of five (5) years of recent management/ leadership experience within a clinical environment, complemented by participation in leadership, business, or team development courses; Clinical Manager experience is an asset
Excellent clinical knowledge and experience in Mental Health and Addictions
Demonstrated ability to establish effective interpersonal relationships
Ability to establish and maintain an engaged therapy team
Highly motivated and selfdirected team player
Excellent oral, interpersonal, and written communication skills are required
Experience meeting targets and setting budgets
Established a reputation as a consultative and collaborative leader

Benefits

We cover the cost of comprehensive health benefits, have a solid vacation policy, give you your birthday off, and provide plenty of room for growth.
We have a supportive work environment, clear expectations, and extensive learning opportunities.
We regularly have professional development events and social gatherings virtually and inperson in the GTHA, and pride ourselves on taking the time to build relationships with one another.

Thank you and good luck