Patient Coordinator - Vancouver, Canada - Pacific Laser Eye Centre

Description

We are seeking an organized and energetic
Patient Coordinator to join our busy medical practice in South
Granville, Vancouver.

You will play an integral role in communicating with potential patients, scheduling appointments, assisting our surgeons with patient care, answering inquiries, entering data, understanding the concepts of vision correction, and getting familiarized with ophthalmic equipment.

Who You Are:

• Organized, good at communicating, and confident
• Detailoriented
• Passionate about patient care
• Fluent in English (i.e. both written and verbal)
• Good with computers
• Strong knowledge of administrative duties
• Positive in demeanor
• Interested in working with the public in a healthcare setting

Your Job:

• Fulltime
• Inperson work at our clinic in South Granville, Vancouver (West Broadway and Hemlock Street) in

Vancouver from
Monday to Friday: 9:00 AM - 5:00 PM

• Longterm commitment preferred
• Start time: ASAP

What You Will Be Doing - Responsibilities:

• Following a patient through their treatment journey by answering any questions, and gathering relevant information from referring medical professionals
• Utilizing a computerized scheduling system to schedule patients' appointments, and procedures while adjusting arrangements in accordance with evolving treatment needs
• Performing data entry, receiving and processing related paperwork, booking new referrals based on established criteria
• Executing receptionist and clerical duties (e.g. answering telephones, responding to inquiries, and obtaining patient files)

What You Bring - Qualifications:

• Grade 12 Education required; other training and/or diplomas are preferred
• Highly capable of working with computers (e.g. Microsoft Office products) and learning new operating systems for managing confidential patient information and data entry
• Previous experience working with the public is preferred
• Effective interpersonal skills
• Ability to multitask in an extremely fastpaced environment
• Spoken Mandarin, and or Cantonese would be considered assets

How You Will Benefit:

• Competitive compensation
• Extended health care and dental care

Job Types:
Full-time, Permanent


Salary:
$19.00-$23.00 per hour


Benefits:

• Dental care
• Extended health care
• Onsite parking
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location:
One location