Shared Services Advisor - Edmonton, Canada - Finning Canada
Description
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Temporary
Position Overview:
Reporting to the Shared Services Supervisor, the Shared Services Advisor will be responsible for coordinating the Maintenance Work Order administrative process including document control, internal communications, Service Excellence governance and other work order activities.
We look forward to you joining our team
Job Description:
- Major Job Functions:
- Verify that Service Request provides clarity to align scope / budget and schedule agreed to in quote-
- Provide visibility to any threats or risk to Finning discovered while researching service history, nature of repair, or other factors that disclose a potential of risk to the business; create visibility during repair execution and participate in applicable Key Stakeholder conversations-
- Attend Scheduling and PRE/ MID / POST Job meetings, capture action items, document smart action plans and update commitment dates.-
- Identify & communicate risks such as bid variance, rework, and threats to commitment dates-
- Understand & coordinate site training & site access clearances for Finning Service Technicians as required-
- Communicate any deficiencies (Labour, 3rd party billing, check sheets, service reports, parts returns / core credits) and follow up on completion-
- Initiate closure documentation and job closure activities as per checklist ensuring that the Work Order is complete
Qualifications:
- Degree or Diploma with focus on Business, Accounting or Administrative preferred 5+ years of administrative experience
- Solid understanding of project management: scope, schedule, budget, risk, communication, change management and stakeholder management
- Excellent communication skills, both verbal and written
- Serviceoriented mindset, attention to detail and the ability to adjust priorities to match urgency
- Knowledge of document control, billing, repair and work order processes is beneficial
- Performing a similar role in a Dealership or Coordination Role in Construction / Oilfield / Forestry / Marine or Site / Field Administrator is an asset
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