Full Time - Sechelt, Canada - Sunshine Coast Credit Union
Description
Company:
Sunshine Coast Credit Union
Job Type:
Full Time
MANAGER, MEMBER SERVICE CENTER:
- Help Strengthen our Member Centricity and Drive our Business _
service center and advisory services operations of our retail delivery team, in a highly-engaging and fast-paced
work environment.
We offer a highly competitive wage, career progression, ongoing learning and development, and impact on our
local communities. We are open to a remote work arrangement, with travel to the Sunshine Coast as business
needs require or join us on the beautiful Sunshine Coast and get the best of both worlds - a relaxing lifestyle
filled with recreational activities including boating, hiking, and much more, while only a short 40-minute ferry
trip from Vancouver.
What You'll Do
Under executive direction, this role is responsible for managing the member service center and the advisory
services operations of the delivery system and branch channels, to improve a member's financial wellbeing while
providing a rewarding member experience. This role supports the development and implementation of
transformational service and drives the achievement of sales and performance targets in the delivery system
to support the growth and sustainability of the credit union. As a member of the management team, the
position has shared accountability for the overall health and effectiveness of the organization and our
member's financial wellbeing.
In addition to having achieved a Bachelor's Degree in Business (or a related field), we are looking for an
individual with a minimum of 5 years' progressive experience in the financial industry, including a minimum of
3 years' experience in a leadership position, including advisory sales management experience. The successful
incumbent will have strong knowledge in business development and advisory sales techniques and a solid
understanding of applicable regulatory and legislative controls within the financial industry.
strong interpersonal, communication, time management, change management, and problem-solving skills. In
addition, this position requires an individual who is innovative, collaborative, and agile.
An equivalent combination of education and experience will be considered as well as other relevant working
experience.
About Sunshine Coast Credit Union (SCCU)
For 80 years, Sunshine Coast Credit Union and their members have been helping build a healthy, strong, vibrant
Coast community. We are a full-service financial institution with assets exceeding $850 million, serving 17,600
plus members in three growing coastal communities in British Columbia. Sunshine Coast Credit Union is
committed to enriching the financial well-being of our members and our community.
How to Apply
If you are interested in this exciting opportunity, please submit a current resume and cover letter in
- their interest, however, only those selected for an interview will be contacted._
