Customer Coordinator for Security Services - Mississauga, Canada - Flash Security Services Ltd

Flash Security Services Ltd

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

,
Flash Security Services:

About Us:

In 2015, Flash Security Services Ltd was founded by the CEO who working in the field himself was able to identify significant gaps in traditional security measures, particularly in
digital integrations.

In an era where technology was rapidly advancing, he saw the need for the security sector to evolve. Thus, Flash Security was establishing a new era of trust, innovation, and unwavering dedication.

We are currently seeking an junior level operations coordinator who has at least 2 years of work experience preferably from a security, sales or business development background

Duties and responsibilities include:

Monitoring contract compliance and ensuring all contracts align with Flash's policies and Site Work Instructions (SWIs).
Reviewing and/or preparing and monitoring contracts, including amendments.
Maintaining and developing a positive relationship with client representatives ensures that the clients needs are met.
Provide operational management and process management expertise to ensure that the operation of the

- area balances the nature and level of service with cost containment.

Plan, monitor and analyze critical metrics for daily operations to ensure efficient and timely completion of

- tasks.

People Management support, Including:

Monitor training, overtime, and budgets for relevant contracts.
Personnel management, including addressing performance and disciplinary issues, performance reviews,
Providing advice, support and guidance to Site Managers and Site Supervisors
Filling in as a shortterm replacement to satisfy contractual requirements when necessary.
Inspections, Including: Monitoring satisfaction of services to applicable clients through regular visits (at least annually) and Service

Performance Evaluations.

Ensuring each applicable site adheres to specific Site Work Instructions/Post orders, Policies and
Procedures (PPM) and Health and Safety requirements.

Documentation, Including:

Preparing contract propsals, reports, and letters relating to personnel issues, including performance issues and discipline.
Review Online Sites for Contract Opportunities
Perform Research and Identify New Potential Customers and New Market Opportunities
Preparation of Bids on Security Services Tenders and RFPs
Develop and Maintain Excellent Client Relations by Frequent Client Check-Ins
Work with Site Managers in Investigating and Resolving Worked Related Issues and Complaints
Conduct Site Audits/Visits and Record Findings
Assist the Human Resources Manager and Recruiter with Placement of Employees to various sites
Other Duties that may be Assigned as Required

ELIGIBILITY REQUIREMENTS:

Diploma or Degree in Business, Police Foundation, or an equivalent combination of education and experience may be considered
Experience working in a similar role within the Security Industry would be an asset
Professional and reliable and someone who enjoys working in a fastpaced environment
Strong communication, presentation and interpersonal skills
Able to obtain a clear police conduct
Driver's license

-
This is an onsite role located in Mississauga, ON_

Flash Security is fully committed to abiding by all equal opportunity employment standards. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All our employment practices are solely based on individual merit and our organization's needs at the time.

Job Types:
Full-time, Permanent

Salary:
$42,000.00-$48,000.00 per year

Benefits: