Revenue Operations Manager - Toronto, Canada - Valsoft and Aspire Operating Group

Sophia Lee

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Description

Revenue Operations Manager - Hybrid - Toronto


As the Manager of Revenue Operations in our SaaS business, you will play a pivotal role in optimizing and aligning our revenue-generating functions.

This position requires a strategic thinker with a deep understanding of SaaS revenue models, sales processes, metrics, and customer lifecycle.

You will collaborate cross-functionally to enhance operational efficiency, drive revenue growth, and ensure a seamless end-to-end customer experience.


Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft's global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is
'Be Humble, Stay Hungry'

What your day will look like:


Sales and Marketing Alignment:


  • Foster collaboration between sales and marketing teams to ensure a unified approach towards revenue generation
  • Implement and optimize processes that enhance lead generation, qualification, and conversion

Sales Operations:


  • Oversee sales processes, tools, and technologies to maximize efficiency and effectiveness
  • Develop and manage sales forecasting, pipeline management, and performance analytics
  • Collaborate with the sales team to identify opportunities for process improvement and training

Customer Success Integration:


  • Work closely with Customer Success teams to ensure alignment with revenue goals
  • Implement strategies to increase customer lifetime value and reduce churn

Data Analysis and Reporting:


  • Utilize datadriven insights to identify trends, opportunities, and potential roadblocks
  • Establish and maintain KPIs and metrics to measure the effectiveness of revenue operations

Systems and Technology:


  • Evaluate, implement, and optimize sales and revenuerelated technologies
  • Collaborate with the IT team to ensure seamless integration between systems

Cross-Functional Collaboration:


  • Collaborate with finance, product, and other departments to ensure a cohesive revenue strategy
  • Facilitate communication and information flow between departments

Process Optimization:


  • Identify and implement process improvements to streamline and enhance revenuegenerating activities
  • Continuously assess and refine workflows to adapt to changing business needs

About You:

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Bachelor's degree in Business, Marketing or a related field (MBA or an advanced degree is a plus):


  • Proven experience in revenue operations, sales operations, or a related role in a SaaS environment is essential:
  • Strong analytical and problemsolving skills with a datadriven mindset
  • Excellent communication and interpersonal skills to collaborate across departments
  • Proficiency in using CRM and sales automation tools (e.g., Salesforce, HubSpot)
  • Familiarity with financial principles related to revenue recognition and forecasting
  • Strategic thinker with a proactive and resultsoriented mindset
  • Ability to thrive in a fastpaced, dynamic environment
  • Leadership skills to inspire and guide crossfunctional teams
  • Detailoriented with a commitment to quality and accuracy
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At least a professional level of English, both written and verbal, is essential:

  • **Legally authorized to work in Canada

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