- sustain a culture that promotes diversity of thought and experiences
- ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
- drive change in our company and industry through action and implementation
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housekeeper services - Niagara Falls, ON, Canada - Kampgrounds Of America
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Description
Sunday, May 12, 2024KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality.
Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative.
At KOA, we believe the outdoors is fun and for everyone. intentionally create a sense of community and belonging for our guests, employees, and franchise partnersThe Housekeeper is responsible for maintaining a clean, sanitary, comfortable, and tidy environment in support of the housekeeping department at an OAK property.
They are to clean all private offices and public common areas including the general store, restrooms, and accommodation units while maintaining departmental standards.
The Housekeeper consistently offers professional, friendly, and engaging customer service. Proper maintenance of the housekeeping tools and equipment is essential. Housekeepers work as part of a diverse team to meet and exceed brand standards.Clean and style accommodation rooms and public areas efficiently, to brand expectations, with great attention to detail and within time standards.
Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership.Fill out appropriate forms and turn in any items left by guest to the housekeeping supervisor.
Ensure adherence to quality standards and health and safety regulations.
Clean mirrors, shelves, dishes, door frames, and furniture. Dust all surfaces, vacuum and sweep floors, and arrange furniture properly.
Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment.
Report room condition and status to housekeeping supervisor and guest services.Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures.
Clean, tidy, and well maintained private and common areas, restrooms, and accommodations.
P romote teamwork and quality service through daily communication and coordination with other departments.
Precise control and adherence to KOA policies of all housekeeping, cleaning, and safety programs
Desire to work in housekeeping or related field.
Basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures.
Able to work nights, weekends, and holidays.
Valid driver's license.
Able to work inside and outdoors and in various climates.
Able to travel by automobile.
All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status.
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