Counsellor, Crisis Call Diversion - London, Canada - CMHA Thames Valley Addiction and Mental Health Services

CMHA Thames Valley Addiction and Mental Health Services

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Counsellor, Crisis Call Diversion
Part-time, Contract (Approximately 4 months)

London, Ontario

- Application Deadline: April 11, 2023 -

When individuals in our community experience an urgent mental health or addictions crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing.

As Counsellor with the Crisis Call Diversion program, your role will involve working
in collaboration with callers in de-escalate, assess risk, provide crisis intervention, and refer callers to appropriate services.

Stationed at the Provincial Communications Centre, you'll work with call takers and dispatch to divert non-imminent risk mental health calls towards an appropriate mental health response.

Consider revitalizing your career and making a difference in your community by joining our team

WHAT WE'RE OFFERING:

-
What you'll be making:

For this position, rate of pay is based on the individual's professional college registration status:

- $28.34 per hour, for those registered with the OCSWSSW (as an RSW), CNO (as an RN), COTO, CRPO, CPSO, or CPO
- $23.79 per hour, for those registered with the OCSWSSW (as an RSSW), CNO (as RPN)
- $22.33 per hour, for all those not registered as above

The above are initial rates, with grid increases as per policy

-
When you'll work:

38 hours biweekly; Rotating schedule which will include days, afternoons, evenings and weekend shifts

HOW YOU WILL BE MAKING A DIFFERENCE:

Establish a therapeutic relationship to maximize the benefits of engagement between the staff person and the client
Engage Emergency Services when it is determined that additional intervention is required
Assess the adequacy of resources/supports currently available to the client
Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
Have knowledge about community resources relevant to clients, including other mental health services, entitlement and benefit programs, (e.g. ODSP, Ontario Works, London Housing, etc.)
Assist the client to obtain needed resources by educating and supporting the client to access resources, linking the client to appropriate services, advocating with or for the client when needed
Provide telephone assistance to clients seeking support, facetoface appointments and/or information about mental health services & supports
Attend and actively participate in staff and group meetings
Contribute to a positive team environment and a welcoming and supportive environment for clients accessing services

_ Reach Out responsibilities:
_

Provide crisis intervention services and supports on the Reach Out Crisis line via phone, text and web chat
Establish a therapeutic relationship with callers to the Reach Out line, and work with these clients to address their immediate concerns

WHAT YOU'LL NEED TO APPLY:

_ Vaccination Requirements_
**_
Police Vulnerable Sector Check Requirements_****_

We require the following qualifications:
_**- Degree or diploma in a health or social science discipline
(primary proof of credentials will be required during the hiring process i.e.

original degree/diploma or official transcript):

Demonstrated ability to attend work regularly

**_

We prefer the following qualifications:
_**- Registration with a professional college (i.e. OCSWSSW, CNO, CRPO, CPSO, COTO, CPO)

Strong knowledge of appropriate mental health, addiction, problem gaming / gambling and other community resources for system navigation and referral
Ability to assess client level of risk
Demonstrated experience with risk assessments and crisis support
Knowledge of relevant legislation including the Mental Health Act and PHIPA
Strong computer skills; ability to utilize basic Word and Excel documents
Certification in ASIST and First Aid/CPR

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision.

While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

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