Manager, Product Integrity - Burnaby, Canada - Mustang Survival Corp.

Mustang Survival Corp.

Verified Company

Burnaby, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE
At Mustang Survival, our vision is to enable the ultimate on-water experience.

We seek to become the pinnacle waterlife brand by offering authentic, innovative product solutions that instill confidence and trust in our consumers.

We require talented, motivated, inspired individuals at all levels of the organization to ensure that we remain true to what we stand for.

If you are someone who has curiosity, passion for excellence, and a desire to drive innovative product solutions, come and join us to push the boundaries of what's possible in delivering the ultimate water life user experience.

WHAT WE OFFER

OBJECTIVE

Reporting to the VP, Corporate Quality, the Product Integrity & QA Manager is accountable for designing, developing, and implementing the company's product integrity processes & systems.

They will be expected to collaborate with product, supply chain, and other cross-functional teams to incorporate product integrity requirements in a sustainable and scalable way.

The Product Integrity & QA Manager is tasked with defining and promoting a quality mindset cross-functionally, being responsible for managing the Product Integrity team of Quality Engineers and Supplier Quality Engineers and working with cross-departmental leadership to deliver high quality products on schedule.

The Product Integrity & QA Manager ensures the establishment and maintenance of a quality system that ensures the company's facilities, equipment, personnel, methods, processes, and procedures conform to both internal guidelines and regulatory standards.

SPECIFIC RESPONSIBILITIES

Product Integrity & QA

Develop product integrity & QA strategy and key initiatives to enhance our internal and external processes as well as brand quality standards.
Ensures the Product Integrity & QA team contributes to seasonal gotomarket (GTM) work by assessing and approving new products against brand quality standards.
Developing KPI's and dashboards to measure, monitor and review the GTM work, progress and results related to product risks, quality, and fulfillment,
Develop seasonal quality plans that incorporate new product risk assessment results, CriticaltoQuality (CtQ) analysis as well as vendor qualification and readiness to mitigate potential quality issues in bulk,
Supporting quality issue resolution by providing technical expertise, root cause analysis and resolutions

Supplier Quality

Ensures Supplier Quality contribution to location of manufacturing (LOM) decision process by providing vendor capabilities and performance insight.
Deploying onboarding programs, including training and auditing to strengthen the bulk readiness of manufacturing processes and standards of new vendors.
Guiding and reviewing the recurring vendor auditing program of quality process and systems, and when necessary, initiating and supervising vendor improvement programs.
Establishing KPI's, scorecards and dashboards to measure, monitor and review vendor qualifications and performance.

Regulatory Affairs & Compliance

Evolving protocols to ensure product declarations are validated and conform to legislation where applicable (functional and sustainable).
Implementing company Quality Management System (QMS) and supporting continuous improvement.
Monitoring global regulatory environments for changing or emerging regulations and categories to support proactive fulfilment of endtoend product compliance.
Updating and improving business process documentation and workflows.
Reviewing functionality of our systems to support data integrity.

General

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
7+ years' proven successful Quality experience with clearly defined and measurable success indicators. Quality experience in a manufacturing environment strongly preferred.
4+ years' experience in leading a team of Quality Specialists
Experience and ability to lead and implement a cultural change to an integrated management system and a firsttime right approach.
Handson working knowledge of ISO 9001, plus familiarity with ISO 14001 and ISO 4500
Bachelor's degree in a technical discipline and/or equivalent related work experience.
Professional certification in Quality Assurance is a plus.
Experience and ability to deal with difficult people and situations. Ability to effectively interact and collaborate with various echelons within the organization as well as with external suppliers and customers.
Direct and proven successful skills in technical understanding, promoting process improvement, developing standards, and managing processes and procedures.
Experience using PLM and ERP systems, document control systems and MS Office Suite, including Excel, Outlook, Word, and PowerPoint.
Excellent written/verbal communication s