Manager, Client Credit Support - Quebec City, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Quebec City, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Manager, Client Credit Support | Directeur(-trice), Soutien du crédit, Clientèle

What is the opportunity?

What will you do?

Deliver efficient, professional, and bestinclass support to the Managers, Credit Structures, Private Bankers, and Private Banking clients
Efficiently coordinate credit fulfillment activities and ensure premium turnaround times, meeting or exceeding client expectations
Action daily excess management reports, obtaining Group Risk Management's approval when required
Interact with Private Banking clients and support their daytoday needs, including discussing the various options available to them regarding their credit products
Collaborate with team to identify, evaluate, and act on early warning signals, financial covenants, margins, collateral security values and take immediate action, as required

What do you need to succeed?

Must-have

Strong written and verbal communication skills in French and English (in order to serve French and Englishspeaking clients in the Québec market)
Minimum of 2 years of experience in credit granting to personal and/or business clients in a clientfacing/contact environment
Minimum of 2 years of experience in a clientfacing role (branch or Advice Centre environment)
Superior client relationship management skills
Ability to work independently and as part of a national team
Solid organizational skills with a proven track record in managing high net worth client expectations

Nice-to-have

Knowledge and understanding of RBC Private Banking financing products, credit/risk procedures, guidelines, and standards
Experience in Business and/or Commercial Markets
Experience with complex credit products such as investment lending, Bankers' Acceptances, home equity financing solutions, etc.
Experience working as part of a national team with colleagues located across the country
Experience in credit fulfillment and support

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Challenging work
Variety of assignments
Financial strength and strong brand
Management that supports your work and progression

WMPB

Job Summary

Address:

MONTRÉAL, Quebec, Canada

City:

CAN-QC-BROSSARD, CAN-QC-GATINEAU, CAN-QC-LAVAL, CAN-QC-MONTRÉAL, CAN-QC-QUÉBEC, CAN-QC-SHERBROOKE, CAN-QC-WESTMOUNT

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

:00

Application Deadline:

:00

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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