Patient Care Coordinator/treatment Coordinator - Mississauga, Canada - Dentalcorp Canada

Dentalcorp Canada

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About us:

Toothworks Square One is conveniently located at Square One Mall in the heart of Downtown Mississauga, Our practice is easy to get to from Highway 403 and Hurontario Street.

Steps from the GO Transit and MiWay bus terminal outside of the mall, and we are also easily accessible via public transit.

Our practice is fully equipped to provide a wide range of services to meet the needs of our patients, including general dentistry, periodontics, preventative hygiene, Invisalign, children's services, cosmetic treatments, and much more.

We pride ourselves on providing quality dental care and 4.6 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and, innovative technology.

Additionally, through working within our network of practices, you will have the opportunity to work alongside and learn from some of the industry's leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Schedule:
Full-time

Benefits of Joining Our Team:

Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, shortterm counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industryleading continuing education
Attend social and CE events to network with dental professionals in your community
Worklife balance and flexibility
Access to modernized technology to provide optimal oral care to patients

Responsibilities:

Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
Build strong relationships with patients to ensure trust and loyalty
Greet and assist patients as they arrive; ensure a lasting positive impression for them
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Effectively manage recall system and accurately maintain patient database
Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

Previous clinical experience as a Treatment/Scheduling Coordinator is required 3+ years Dental Admin experience required
Knowledge and understanding of oral treatment plans and ability to educate patients
Strong customer service experience
Detail oriented#LI-BD1