Financial Aid Counsellor - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:06/06/2023

Req ID: 31778

Faculty/Division:
Vice-Provost, Students

Department:
University Registrar's Office

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Financial Aid unit in the University Registrar's Office at the University of Toronto manages the University's administration of government financial aid programs, including the Ontario Student Assistance Program (OSAP), as well as the awarding of funds for the University of Toronto Advanced Planning for Students (UTAPS) program, and other major financial aid programs and awards.

Your opportunity:

Your responsibilities will include:

Advising students on financial aid/award matters by probing and providing a range of options and possible outcomes
Facilitating educational workshops and seminars
Advising students on budgeting and personal financial management
Reviewing and assessing financialaid appeals for acceptability
Interpreting applicable guidelines and protocols to determine policy violations
Responding to service requests in a timely fashion
Tracking and monitoring contact with students

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum four (4) years relevant experience in a high volume environment, preferably a university or college institution
Direct experience in a financial aid environment: administering student financial aid programs (university and government financial aid programs)
Experience advising and/or counselling students on financial aid (ex: relevant financial aid programs, preparation of financial plans and strategies to access funding)
Experience conducting presentations/workshops/training sessions to external and internal attendees
Experience with document management systems
Strong oral and written communication skills, with demonstrated presentation skills to large and diverse groups; Ability to effectively provide information and advice to staff, students and general public, individually or in group settings (i.e. oneonone or group session and/or workshops)
Advanced computer skills must include word processing, creating and manipulating spreadsheets, posting to and navigating websites, creating PowerPoint presentations
Strong analytical skills and attention to details
Strong student service orientation: tact and diplomacy in dealing with students and students' family members, relate well with a diverse student population, at times address an upset or irate student, maintain confidentiality in working with student information
Ability to work in a high volume environment and ability to work well under pressure

Assets (Nonessential):

Familiarity with the University's student information system or with a comparable system is highly desirable
Familiarity with financial budgeting tools and resources is desirable

To be successful in this role you will be:

Adaptable
Communicator
Efficient
Organized
Problem solver
Team player

Closing Date: 06/20/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Term

Schedule:
Full-Time;
Please note this is a contract position from August 1, 2023 to August 14, 2024.

Pay Scale Group & Hiring Zone:

Job Category:
Finance/Budget/Planning/Audit

Recruiter:
Fiona Chan

**Lived Experience Statement