Resident Manager - Winnipeg, Canada - Edison Properties

Edison Properties

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Edison Properties is a property management company that has been in business for over 50 years providing apartments for rent ranging from cozy and comfortable bachelor apartments to luxurious penthouse suites in the Winnipeg market.

We have a strong belief in giving back to our community and take pride in providing quality customer service based on a foundation of integrity and fairness.

Job Summary:

The Resident Manager oversees the daily operation and administration of designated properties of Edison Properties, ensuring occupancy levels; cleanliness and safety standards are met.

They are the primary liaison between the tenants and the Property Managers and Maintenance staff.

They also promote the Edison properties to prospective tenants by showing suites, advising of amenities and proactively addressing their questions and concerns.

Resident Managers are required be available for an on-call support and the occasional week/weekend on call.

Main Responsibilities:

Minimize vacancies

Promote the property to potential tenants
Represents Edison Properties in the leasing process
Conducts background investigations and finalizing lease agreements.
Manages the potential tenant relationship

Tenant Relationship Management

Daily administration and operation of the designated properties
Records related to tenancy such as parking, incidents, maintenance etc.
Collection of rents including current tenant delinquent accounts
Completion of incoming and outgoing Condition Reports ensuring proper charges for cleaning/repairs are listed and completed.
Enforce Rules and Regulations as per Edison Properties House Rules and the Rental Tenancy Branch (RTB).

Cleanliness and maintenance of the property

Liaison between the tenant and the maintenance team to ensure work is requested appropriately and follow up to ensure completeness.
Development and implementation of schedules and procedures for cleanliness and safety inspections
Coordination of outside work such as cleaning or snow removal. Responsible for caretaking tasks when caretakers are not on duty or when they are on call.
Purchasing of supplies and equipment for the Caretaker of the property
Ensures all parties including themselves, adhere to health and safety standards and promotes a healthy and safe work environment

Management & Leadership

Provides daytoday leadership to the team including hiring, training, coaching, mentoring, and performance management (including discipline) to employee reports
Schedules staff including oncall duties and overtime if required
Other duties as may be assigned._

Job Requirements:

High School Diploma or Equivalent
Preferred 3 years of experience within the customer service area of hospitality or property management field at a supervisor level
Knowledge of the Residential Tenancy Act.
Clear Criminal Records Check (including Vulnerable Sector) must be maintained
Working knowledge of Word, Excel and Yardi (or other property management system)
Required to wear personal protective equipment such as hard hats, boots or gloves when performing some tasks such as emptying waste containers
Position may require time commitments outside normal hours of work to accommodate resident situations or to show suites to prospective tenants. On call is required as scheduled.
Hours of work: 8:00 am 12 noon and 1:00 5:00 pm

We recognize that employee satisfaction is integral to the company's success and offer a friendly and positive work environment along with a competitive compensation and benefits program that includes 100% employer-paid health and dental group benefits, a group DPSP/RRSP matching program, and a health care spending account.

We want work to be a source of pride and personal fulfillment for our staff as they contribute to our joint success