Disability Case Manager - Brampton, Canada - Manulife
Description
_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you. _
Working Arrangement
In Office
- We're looking for ambitious people who share our values and want to make every day better for plan members across Canada. If the following Manulife values speak to you, we'd love to hear from you _
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to enable business outcomes
- You thrive on a team
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone
Working Arrangement
In-Office
The opportunity
Manulife's Wellness, Disability and Life Team is looking for Disability Case Managers in our
Brampton office
.
Responsibilities
- Proactively manage a dedicated caseload of short term, long term and WSIB claims in compliance with specific service level agreements and targeted turnaround times.
- Assessing claims based on contractual, medical, and vocational barriers.
- Developing strong relationships through frequent collaboration with plan sponsors, plan members, treatment providers, union representatives and internal partners (i.e., disability specialists, rehabilitation specialist and medical consultants) to drive cases to successful return to work or job ready resolution.
- Writing letters to communicate pertinent benefit related information based on analytical reasoning.
- Demonstrating resiliency, empathy and compassion when listening and communicating with plan members that may involve delivering difficult claims related decisions.
Qualifications
- Bachelor's degree in a healthcare program or equivalent, would be an asset
- Excellent communication skills in both French and English, would be an asset
- The ability to make difficult decisions within tight time constraints
- Disability management and/or Group Benefit knowledge, an asset
- Knowledge of WSIB legislation and processes, an asset
- Experience working in a union environment, as asset
- Background in a healthrelated field, would be an asset
- At ease with both incoming and outgoing calls
- Strong organization and prioritization skills required to manage different type of tasks
Our commitment to you
We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.
To set you up for success, you will participate virtually in our extensive paid training program, which will provide you with the necessary education, tools and resources required to perform the Case Manager role.
While in training, you will be surrounded with colleagues who have your best interest at heart and will continue to support you as you gain your autonomy.
Do you want to be a part of this team? Hear what some of our team members have to say
- "Manulife's structure, career growth, and continued mentorship have modified and directed my life path and turned my job into a career."
- Melissa _
- Natasha _
- Susan _
- Vincent _
- Erica _
About John Hancock and Manulife
Manulife is an Equal Opportunity Employer
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Brampton, Ontario
Salary range is expected to be between
$51,525.00 CAD - $85,875.00 CAD
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short
More jobs from Manulife
-
Bilingual Content Manager, Group Benefits Marketing
Toronto, Canada - 2 weeks ago
-
Product Manager
Toronto, Canada - 3 weeks ago
-
AVP - Innovation
Toronto, Canada - 3 weeks ago
-
Bilingual National Education Consultant
Québec, Canada - 2 weeks ago
-
Planright Scheduling Specialist
Montréal, Canada - 2 weeks ago
-
Business Development Manager
Montréal, Canada - 3 weeks ago