Health Related Travel Analyst - Canada - Medavie Blue Cross

Medavie Blue Cross

Verified Company

Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada.

As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges.

We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded.

We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,200 employees.

Our mission is to improve the wellbeing of Canadians.

Job Title:

Health Related Travel Analyst
Department:
Government
Competition:
85571
Internal/External:
Both
Employment Type:
Full Time Permanent
Location:
Remote
Salary:
Competitive Salary
Reports To:
Team Leader
Your everyday with us:

The Medical Authorization Centre (MAC) within Federal Administered Programs is a centre of expertise specializing in the authorization and reimbursement of health benefits as well as health related travel (HRT).

As an HRT Analyst, you will develop a high level of knowledge in the HRT program.

HRT is a program available to eligible Veteran clients providing direct transportation to and from medical appointments and/or treatment centres with approved health care professionals.

You will have the ability to choose varying shifts between the operational hours of 7am and 5 pm, Monday to Friday.

You will also have potential opportunity to work from home, if requirements are met.

We also offer:

Comprehensive health and dental plan that is 100% employer paid effective on your first day
Monday to Friday shifts and no weekends
We offer an extensive virtual paid training program, ensuring you are prepared for your new career
Opportunities for career development and advancement
Emphasis on work life balance, providing a personal wellness account, health resources and fitness center discounts
Currently our analysts are working from home; we will be providing the necessary equipment you will need to get started

Superstars on our team:

Professionally and expediantly handle client requests for authorization and reimbursement of health related travel
Liaise directly with clients, medical consultant(s) and health care professionals for clarifications on requests
Are committed to excellence in customer service; providing the highest level of dedication in all service areas

What you need to succeed:

The ability to review, analyze and process requests from clients for reimbursement of health related travel as per established criteria
The ability to organize work and information to ensure requests are processed accurately and efficiently
The ability to correspond with clients, medical consultants, health care professional and stakeholders, through various means of communication
The ability to work quickly and accurately under pressure of time restraints
You are able to concentrate and have high attention to detail while using a computer for prolonged periods of time
The ability to work on your own and as a team member
Those who have earned a postsecondary diploma or degree and/or relevant working experience in customer service or office administration have proven to be very successful in our environment

Working Conditions and Work from Home requirements:

Private working area that has a locked door, secure locked perimeter doors (patio doors require a locking bar or pin), an approved locking file cabinet and a locked office space in a controllable environment
Employees must connect to an approved home network (we would either provide or specify the acceptable routers/connectivity equipment)
No default passwords if using a home router etc. and the password must be compliant with our security policies
Work area must be private and free of household noise
Location of the work area mitigates risks to privacy; for example, that information on the monitor can only be viewed by the employee. The use of privacy screens is required if the home is shared with others.
Ework space must be secured before walking away
Headset is mandatory i.e. no speaker phone so family or roommates cannot hear others on the call

CBM2

We are an Equal Opportunity Employer.
Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we