Cpo-cv 15r - Abbotsford, Canada - BC Public Service

BC Public Service

Verified Company

Abbotsford, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Title- CPO-CV 15R - Employment and Assistance Worker- Position Classification- Community Prog Off (EAW) R15- Union- GEU- Location- Abbotsford, BC V2S 1H4 CA

Burnaby, BC V3J 1N3 CA
Campbell River, BC V9W 6Y7 CA
Chilliwack, BC V4Z 1A7 CA
Courtenay, BC V9N 8H5 CA
Cranbrook, BC V1C 7G5 CA
Dawson Creek, BC V1G 4X3 CA
Duncan, BC V9L 6B1 CA
Fort St John, BC V1J6M7 CA
Grand Forks, BC V0H 1H4 CA
Hope, BC V0X 1L0 CA
Kelowna, BC V1Z 2S9 CA
Langley, BC V3A 8T1 CA
Maple Ridge, BC V4R 2S1 CA
Masset, BC V0T 1M0 CA
Merritt, BC V1K 1B8 CA
Mission, BC V4S 0A2 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
New Westminster, BC V3M 6H8 CA
North Vancouver, BC V7P 3M7 CA
Oliver, BC V0H 1T2 CA
Penticton, BC V2A 8X1 CA
Port Alberni, BC V9Y 8Y9 CA
Port Coquitlam, BC V3C 4W6 CA
Port Hardy, BC V0N 2P0 CA
Powell River, BC V8A 5G7 CA
Prince Rupert, BC V8J 4M8 CA
Quesnel, BC V2J 6W6 CA
Richmond, BC V7C 4M9 CA
Salmon Arm, BC V1E 4S4 CA
Sechelt, BC V0N3A0 CA
Smithers, BC V0J 2N0 CA
Surrey, BC V4P 1M5 CA
Terrace, BC V8G 1W2 CA
Trail, BC V1R 4T2 CA
Vancouver, BC V6B 0N8 CA
Vernon, BC V1T 9V2 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA
Salary Range $53, $60,707.45 annually
Close Date 3/15/2023
Job Type
Regular Full Time
Temporary End Date
Ministry/Organization
BC Public Service > Social Dev & Poverty Reduction
Ministry Branch / Division
Service Delivery Division
Job Summary
Bring your client service skills and make a difference for people in B.C.

If you have strong interpersonal skills and enjoy working in a fast-paced, service oriented environment, the role of Employment and Assistance Worker (EAW) with the Ministry of Social Development and Social Innovation may be the next step you are looking for in your career.

EAWs play an important role in people's lives.

Employment and Assistance Workers (EAWs) play an important role in the lives of British Columbians seeking income and disability assistance.

The Service Delivery Division, in the Ministry of Social Development and Poverty Reduction, provides services that help people build connections with supports and resources to secure their future.

As an EAW, you'll join a team of client service superheroes working across the province, serving clients in person, online, and over the phone.

EAWs determine eligibility for assistance, and deliver impactful decisions to citizens, sometimes in sensitive or crisis situations. EAWs are active listeners, possess strong verbal communication skills, and maintain calm, compassion and clarity during difficult conversations.

Watch this video to learn more about client service jobs in the Service Delivery Division, and hear from current Employment and Assistance workers about the work they do.

Job Requirements:

Secondary School graduation or equivalent (GED).
One (1) or more years experience delivering a high standard of client service in a high volume, fast paced, rapidly changing environment (inperson, via virtual technologies or over the telephone).
Experience providing services to clients experiencing poverty, substance use, or mental health issues.

Provisos:

Must be willing and able to display resilience in the face of adversity and demonstrate empathy interacting with citizens.
Must be willing and able to use deescalation techniques to manage some situations.

About this Position:

An eligibility list may be established for future temporary and/or permanent vacancies.
We are only offering opportunities in the locations listed in this posting.

Before you apply, please read this important information on Applicant Inventories and how they work - Applicant Inventories on MyHR.

The Service Delivery Division provides a flexible work environment with many unique benefits, including the option for some EAWs to work partially from home, and a scheduled day off every two weeks.

Our team is highly effective at staying connected using tools such as Skype and Teams.

The Ministry of Social Development & Poverty Reduction is committed to providing an inclusive work environment, starting with the hiring process.

If you need to be accommodated during any phase of this process, please advise us at the contact information below.

All information received in relation to accommodation will be kept confidential.

For information about the role of an Employment and Assistance Worker and the hiring process please visit the EAW Careers Page.

Working for the BC Public Service:

The BC Public Service provides many additional benefits, including the Pacific Leaders program for ongoing education, maternity and paternity top-up, in addition to excellent extended health care and pension.

For more information, please see What We Offer

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens.

Consider