Settlement Worker in School - Mississauga, Canada - Polycultural Immigrant and Community Services

Sophia Lee

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Description

Position Title Settlement Worker in School (Somali/Turkish speaking)


Organization Structure Reports to the Programs Manager


Job Classification SWIS


Job Status Full-time


Number of Positions 1


Location Mississauga


Wages $25.93/hour for 35 hours/week


This is a bargaining unit position.

About Polycultural


Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all.

We are a multicultural melting-pot perfectly reflecting Canada's diversity.

We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all.

With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks


Scope


The SWIS Worker will be responsible for working in schools designated as partners with Polycultural and counseling and supporting students and their families in understanding the Peel School systems.


Duties and Responsibilities

  • Meet regularly with school officials to ensure the program plan is in place and relationships are maintained
  • Evaluate the success of the relationship in meeting the needs of students and their families
  • Encourage and promote the involvement of students and their families in all areas of the program planning, evaluation, and delivery
  • Deliver direct services in terms of counseling and support that addresses the new immigrant's educational and settlement needs
  • Based on initial contact, complete intake form and enter applicable data into the database (OCMS)
  • Provide comprehensive information on orientation to Canadian society, as well as conducting needs assessments to determine the client's needs and eligibility
  • Conduct program promotion sessions to recruit volunteers and to promote public awareness of the program and settlement issues
  • Organize support group activities, workshops, outings, field trips, English Conversation Circles, and other SWISrelated summer activities, such as iFUN and WOW
  • Provide information and referral to internal and external programs regarding services that will be determined by each client/family
  • Maintain and expand client's base through outreach, community penetration, and itinerate functions, which includes offsite visits, developing of outreach materials, and promoting community networks to link newcomers
  • Maintain strong working relations with staff in schools, districts, and partner agencies
  • Effectively track and provide accurate reporting for SWIS team, SWIS Coordinator, and Programs Manager
  • Achieve the targets set by the Programs Manager

Competencies

Adaptability


Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation.

Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.


Communications


Using a variety of communication styles and strategies to foster open communication, to exchange of information, and discussion on an ongoing basis.


Initiative


Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities.

Plans ahead for upcoming problems or opportunities and takes appropriate action.


Service


Demonstrates a strong commitment to meeting the needs of clients, co-workers, managers, or community members, striving to ensure their full satisfaction.


Qualifications

  • A degree or diploma in Social Work, Counseling, or Education and at least three years of experience in working with immigrant communities or a combination of experience and education that fulfills the requirements
  • Registration with the college is an asset (RSW, RSSW)
  • Knowledge of immigration and refugee services and of the ethnospecific programs and services (e.g. Government and agencies) in Peel
  • Language Proficiency certificate identifying the fluency of English and target language skills (for ATIO members present the certificate of membership)
  • Familiarity with issues newcomers are facing in a Canadian urban setting and systemic barrierfacing integration in education, social, cultural, and economic aspects of Canadian life
  • Excellent interpersonal, cross cultural, written, and verbal communication skills
  • Experience in outreach, community development, and marketing of program and services
  • Ability to work flexible schedules on an as needed basis
  • Fluency in Somali or Turkish is required
**Other requirement

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