Technical Help Desk Agent - Montréal, Canada - IT Chapter Inc.
1 month ago
Description
Education:
College/CEGEP
- Experience: 5 years or more
Work setting:
- Consulting firm
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Type of experience:
- Call centre
Screening questions:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
- Work Term: Temporary
- Work Language: French
- Hours: 37.5 hours per week
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