Customer Service Representative - Remote, Canada - Skedaddle Humane Wildlife Control

Skedaddle Humane Wildlife Control

Verified Company

Remote, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Skedaddle Humane Wildlife Control, Canada's largest urban wildlife control company is currently seeking motivated individuals interested in a fresh and unique opportunity.

This role is designed for someone with little or no industry experience to join our team. We provide the necessary training and support to ensure your success.

Be highly organized, highly confident and detail oriented
Be friendly and outgoing due to substantial customer contact
Have a clear voice with strong communication skills
Be a reliable and committed team member

Job duties include, but are not limited to:

Answering incoming phone calls and advising customers of services offered, pricing and technician's available times for inspections and job assignments.
Scheduling appointments and entering them into the computer software (Salesforce).
Reviewing and maintaining service technician schedule.
Dealing with customer inquiries, issues and complaints.
Handling customer complaints and concerns in line with company policy.
Frequently checking messages, quote requests, and existing customer messages.
Communicating and relaying information to field staff.
Updating customer information in Salesforce.
Implementing sales and marketing strategies.
Working with management on projects and campaigns.
All other duties as assigned.

This is a part-time position. Shifts will vary. Please note that evening and weekend shifts are required.

Job Type:
Part-time

Salary:
$16.00 per hour

Benefits: