Customer Service Managing Supervisor - North York, Canada - Pan Pacific Toronto
Description
Education:
College/CEGEP
- Experience: 3 years to less than 5 years
Tasks:
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
Computer and technology knowledge:
- Word processing software
- Electronic mail
- Spreadsheet
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability:
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goaloriented
- Hardworking
- Integrity
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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