Sales & Marketing Coordinator - Saskatoon, Canada - Park Town Hotel

Park Town Hotel

Verified Company

Saskatoon, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Sales Coordinator primary role is to perform general office duties to support the Sales & Marketing team.

Should assist in selling guestrooms, cateringservices and banquetfacilities as directed by the Director of Sales.

Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions.

Duties & Responsibilities:
Sales

Ensure billing for catering is done daily and PM accounts for events are monitored, and closed with appropriate payment or sent to AR.
Assist in answering calls and forward as required to appropriate individuals.
Maintain computer and paperbased filing.
Assist with sending out proposals, contracts to reduce the administrative work for the Director of Sales & Event Manager.
Input rooming lists into Opera.
Book wedding blocks (rooms only).
Order supplies.
Monthly reporting\production monitoring as required by DOS & GM.
Work closely with Reservations/Front Desk/Accounting concerning room blocks.
Assist with RFP season as required by DOS.
Support direct sales effort through administration of sales contracts, client correspondence in a timely manner.
Participate in various other projects or events as needed.
Participate in regular sales strategy sessions by providing input, taking minutes, updating and distributing action plans.
Ensure that all sales contracts are communicated to appropriate parties within set time frames.
Respond quickly to guest requests in a friendly manner.
Follow up to ensure guest satisfaction.
Prepare welcome gifts and sales packages.
Adhere to company policies and procedures.
Assist with various assignments and/or projects as assigned by management team.
Gather materials and assemble information packages (e.g., brochures, promotional materials).
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Maintain confidentiality of proprietary information; protect company assets.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Perform other reasonable job duties as requested by Supervisors.

Duties & Responsibilities:
Marketing

Advocate hotel at events & activities to help increase awareness & sales in the markets.
Coordinate with our Director of Sales to plan events.
Collect and organize physical and digital marketing materials.
Compile and keep track of marketing materials.
Manage social media accounts and increase engagement
Collect meeting minutes.
Be a positive advocate for the hotel and clients by acquiring a strong familiarity with their products, mission, and values
Able to pivot and adapt quickly in a fastpaced changing environment.