Campaign Support Staff - Toronto, Canada - Movember
2 weeks ago
Description
Movember is the leading charity changing the face of men's health globally, tackling mental health and suicide prevention, prostate cancer, testicular cancer.
About the role
We're recruiting a Campaign Support Team to help deliver our hugely successful annual charity campaign.
You'll be the heart and soul of the team, supporting our fundraising community as well as other Movember staff as we deliver another exceptional Movember campaign across Canada.
You'll work with a variety of teams, including fundraising, events, finance and marketing to gain a wide understanding of Movember, our work and how you contribute to our success.
We expect the team to be based at our Toronto HQ with the opportunity to work flexibly.
You'll have the opportunity to
- Process donations and gift matching requests efficiently
- Support on research, outreach, data management and project work as required
- Identify any patterns or issues with the website and escalate these so they can be addressed
- Support the Facebook inbox and fundraising pages
- Support postcampaign with 'thank yous'
- Respond to adhoc requests as needed
- Attend local events, where necessary, to give our fundraisers a remarkable experience, which can include work at evenings and weekends
For this role, you'll need
- The ability to effectively communicate with all levels of the organisation
- Experience working in a customer service environment
- Exceptional organisation skills and the ability to prioritise
- The ability to succeed in a fastpaced environment
- To be able to work well under pressure and to deadlines, with excellent attention to detail
- To be a good team player; demonstrating adaptability and flexibility
- A high degree of selfmotivation and initiative
- Availabiliy to work occasional evenings and weekends
Bonus points for
- Fluency in French
Why Movember?
Our employee benefits include:
- Group Benefits medical and dental
- Employee social events
- Learning & development allowances/opportunities
- Relaxed dress code
- Fun and collaborative culture
- Pet friendly workplace
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