Program Coordinator, Community Support Services - Wyoming, Canada - Lambton Elderly Outreach

Lambton Elderly Outreach

Verified Company

Wyoming, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program Coordinator, Community Support Services

Summary

In support of the mission, vision, values and policies & procedures of Lambton Elderly Outreach, the Program Coordinator of Community Support Services will facilitate client intakes, schedule client's appointments, coordinate transportation, and complete monthly program reconciliation.

They will contribute to the ongoing development of the agency programs and will work as part of a team to ensure the needs of our clients are being met through quality Community Support Services.

Primary Duties

Receive instructions and guidance from the Manager of Community Support Services
Provide outstanding customer service to clients while scheduling services
Complete intake assessments
Operating a multiline phone
Maintaining records and general administrative duties
Work cooperatively with clients, visitors, staff, and volunteers while maintaining confidentiality
Other duties as required

Core Competencies

Exceptional communication skills and superior writing abilities
The ability to work within established timeframes
Must demonstrate a desire and ability to work effectively within a team environment
Good organizational skills
Ability to multitask in a high paced work environment

Key Responsibilities:

To know the mission, vision, and value statement of the agency
To seek guidance from the Manager, Community Support Services whenever in doubt
To respect and maintain the confidentiality of the individuals, and/or families being serviced, as well as the organization
To notify the office of any illness, emergencies, or delays
To follow the LEO Code of Ethics, Policies and Procedures
To review performance with the program supervisor after probation, and yearly thereafter
To understand and follow the Client Bill of Rights

Requirements:

Completion of a satisfactory Criminal Reference Check and Vulnerable Sector Screen
Dependable, courteous, and punctual
Experience with scheduling considered an asset
Ability to independently problem solve
Advanced oral and written communication
Ability to remain open to other's ideas and perceptions

Disclaimer:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required._
Lambton Elderly Outreach is committed to providing a barrierfree work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Lambton Elderly Outreach will make accommodations available to applicants with disabilities upon request during the recruitment process._
Lambton Elderly Outreach seeks to fully integrate the principles of Employment Equity and will ensure the full participation and advancement of members of historically disadvantaged groups (i.e., members of visible minorities, persons with disabilities, women, and aboriginal peoples). Lambton Elderly Outreach will achieve this by ensuring that its hiring process is fair and equitable for all persons._
Lambton Elderly Outreach strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Lambton Elderly Outreach will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation._

Job Type:
Part-time